Water flow we have had three senseo coffeemakers and two of them have had the flow get slower and slower until there were just drops coming out. I have a feeling that the water here is a little hard but not in need of a water softener. Is there anyway to get inside and see what is going on?

You have to clean the unit. It must have calcium deposits, preventing it to heat the water properly. The unit overheats and the thermostat shuts it down.

Try using it in a totally different wall socket. I don't know *what* it needs exactly, but I've seen this behaviour fixed by moving the Senseo.

When was the last time you clean it with vinegar? Run vinegar through it and you will see hard water scales that were built on the heater. Coffee makers should be clean out every month then with 2 rinse cycles after that.

The power button blinks when it is heating the water up prior to use. It should switch off automatically when the water has boiled.

Water Level ////Amount of Ground Coffee

42 Cups --2 ½ Cups
36 Cups-- 2 Cups
30 Cups- -1 ¾ Cups
28 Cups --1 2/3 Cups
24 Cups --1 ½ Cups
22 Cups --1 ½ Cups
18 Cups-- 1 ¼ Cups
12 Cups --1 Cup

1. With basket and stem removed, fill coffeemaker with COLD water to desired level using the cup markings on inside of coffeemaker as a guide. Do not make less than 12 or more than maximum capacity of the coffeemaker at one time.
2. Place stem into heating unit in bottom of coffeemaker, then put basket on stem. Spread the recommended amount of ground coffee evenly into the basket. See chart. Use regular electric perk grind coffee or coffee ground for all coffeemakers. Do not use drip or finely ground coffee as flooding of the basket can occur.
3. Turn cover in place on coffeemaker. To reduce coffee spills, especially if coffeemaker is tipped over, make sure cover has been turned clockwise until it is completely secured in the handle slots. (Note the arrows on the cover for correct turning.) The cover temporarily reduces coffee spilage if coffeemaker is tipped over, so care should be used when moving coffeemaker.
4. Place coffeemaker on a dry, level surface. Attach cord to coffeemaker and plug into a 120 volt AC electrical outlet ONLY.
5. Coffeemaker stops perking automatically. (Each cup of coffee requires about 1 minute brewing time) Serving light will glow when coffee is ready. Before serving, use a hot pad to remove cover, then carefully remove stem and basket from coffeemaker as coffee and grounds are HOT. If not removed, bitter oils from the coffee grounds will drip into coffee. Replace the cover making sure it is completely secured into the handle slots.
6. Coffee will remain at serving temperature as long as coffeemaker is connected to outlet. (if you have an insulated coffeemaker, the sealed-air insulation will keep coffee hot for up to two hours without electricity.) To serve, place cup and saucer under faucet and press down on handle. If a continuous flow is desired to fill a carafe, lift handle straight up until it locks into open position. When approximately one cup of coffee remains in coffeemaker, disconnect from outlet.
TO MAKE MORE COFFEE: If another pot of coffee is desired right away, partially fill coffeemaker with cold water to reset the thermostat. Pour out water, refill with cold water and repeat steps 1-6.
TO HEAT WATER FOR INSTANT BEVERAGES: Plain water may be heated in your coffeemaker for use with instant beverages. Simply fill the clean coffeemaker with cold water to the desired cup level, and then place the stem and empty coffee basket in place. Using the stem and empty basket will heat the water more uniformly. Secure cover in place and plug coffeemaker in. Heat water until perking stops and serving light comes on. Unplug coffeemaker when less than 1 cup remains. Other than making coffee or heating water, no other liquid should be heated in coffeemaker as damage to heating unit can occur.
When coffeemaker is used to heat water only, the metal inside will discolor which is normal and does not affect performance or the water heated in the coffeemaker. Refer to Special Cleaning Instructions in this manual for removing discoloration as well as mineral deposits, which form inside the coffeemaker when heating water. If these deposits are not removed, pitting of the metal inside may occur and result in damage to coffeemaker. Refer to the cleaning your coffeemaker section

Let a half caraffe worth of distilled white vinegar sit in the water reservoir for about an hour. After the hour, turn the coffeemaker on and let it brew the vinegar until a small amount of vinegar appears in the caraffe. turn the coffeemaker off and let it sit for an additional 20 minutes. Then turn the coffeemaker back on and let it brew the rest of the vinegar. Then run a full caraffe of plain water to flush the vinegar out. If the self-clean light remians on - unplug the coffeemaker for 20 minutes or longer - if you unplug it for any less than 15 minutes, the coffeemaker will not reset itself. You should be good after that - as long as you do some sort of vinegar/water cleaning once a month henceforth.

-Tha Mp3 Doctor

Call senseo at 866-4-736-736 and describe the problem. it is the seaing mechanisim at the top brewwing portion that is loose, either you are not closing it right or the pressure is getting too high forthe seal.

if you have purchased or received it as a gift less than two years ago they will send a new one.

Call senseo at 866-4-736-736 866-4-Senseo and describe the problem. it is the seaing mechanisim at the top brewwing portion that is loose, either you are not closing it right or the pressure is getting too high forthe seal.

if you have purchased or received it as a gift less than two years ago they will send a new one FREE.

I don't know if you've tried this, but it works like gangbusters for me. I use non-senseo pods with the 2-pod holder, and they're too big for the 1-pod holder but not quite big enough for the 2-pod one.

I would frequently end up with a lousy, weak cup of coffee, and after a little investigation I deduced that water was flowing into the pod holder and AROUND the pod, without going THROUGH the pod directly. The name-brand senseo pods fit perfectly, and always produce a strong cup, even if I don't like their coffee, and it's because there's such a tight seal between where water flows in and where it flows out.

Simple solution: Put your pod in with the flat part facing up, and the bulgy part facing down. Press it down hard into the 2-cup holder. Run a little HOT tap water, and lightly wet the surface of the pod--not so much water that the pod starts floating in the holder, but enough to get it soggy. Then make your cup of coffee. The water will flow through the pod first, and kind of like siphoning gas through a hose, once it's started going through the pod it won't stop. Instant awesome cup.