Question about SanDisk Sansa E280 MP3 Player

When I try to drag and drop music onto my mp3 and error message come up that says that it cannot copy . . . :the device has either stopped responding or has been disconnected. I emailed tech support on the sandisk site and they told me to reformat the player and i did and the same message came up. so i returned the player and got a new one and the same message is coming up. what can i do?

gummydez Sep 09, 2007

connected directly
not a laptop
windows xp
media player ten.

synching music through media player works, but dragging and dropping leaves me with that message. even when i try and organize the music thats on my player already, it doesnt let me move folders around.

1 Answer

Timothy D

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626 Answers

Is your device connected directly to the PC, not thru a hub? Is it a laptop? Do you have Windows XP / SP 2? Do you have Windows Media Player 10 or higher?

Posted on Sep 09, 2007

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