Question about HP Photosmart M417 Digital Camera
I've had this camera for about a year now, and recently it's exhibited some rather strange behaviour. I can take pictures fine, and flick through them on the camera without any problem at all, but when I try to upload them for some reason the computer can't deal with the images. There are some older images taken on the same camera that show up, but the newer photos simply 'download...' for hours on the camera wizard, and when I try to access them by making the camera readable as a USB storage device, the same thing happens - I can see the old pictures but the newer ones can't preview let alone open. I haven't changed anything as far as I know, and the memory card is old, but if that was a problem surely I shouldn't be able to preview it on the camera screen. The pictures taken are pretty important so any help would be much appreciated!
If the photos are important the first thing you want to do is get a memory card reader and use it to get the pictures off the card. A SD card reader can be found for about $5 bucks online and it will let you simply COPY and paste the pictures onto a folder on your computer. Make sure you COPY and not CUT because in case something goes wrong during the transfer you won't lose your precious photos.
It is possible that the camera driver is corrupted or deleted on your computer. Honestly it is not worth the hassle to deal with the camera drivers... it is much easier (and faster) to transfer the photos using a card reader.
Posted on Apr 08, 2008
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