Paper tray Whenever I try to print, the check paper shows red & says there is no paper. I've tried it with one sheet, then numerous sheets.. Does the same thing when I want to copy. M>B>

1st Cheek fixing unit and paper pickup in try 1 & 2 or clean Sensor shaft & delivery shaft (sensor)

Wasyihun Kifle Ethiopia

most paper has a smooth side and a little less smooth side, try flipping the paper. in the pack use the top side as the printing side when u load. try a different brand of paper could easily correct the problem,

some feed trays work best when nearly full also, try half full etc.

Hi,
Reinstalling the printer is related the Software.
If the paper gets physically jammed than its the driver setting issue or hardware issue.
Check if two sheets get jammed or only one sheet.
If it is two sheets than printer is picking up multiple sheets and paper gets jammed.
If the printer is jamming a single sheet than remove the Tray and look there is rubber roller inside if there are marks or lines on that rubber roller or if the roller roller is worn out than that rubber roller called as paper pickup roller need to be replaced.
If that looks fine than try to priny using manual feed and if the problem persists from manual feed too than try another toner cartridge
If the problem is not from Manual feed Tray that Replace the main Tray with known good Tray and check if the issue resolved.

These printer have a problem grabing the paper from the upper tray it might look like it was ready to print but they usally miss grabing the second sheet of paper from the upper tray.

If the ink light is on steady red, that means the black or color ink cartridge is nearly empty. Obtain a replacement black or color ink cartridge. To know which cartridge is out of ink, check the ink levels using EPSON Status Monitor 3 (Windows) or EPSON Status Monitor (Macintosh). If you just replaced the cartridges before you got the error light, that means that the replacement cartridge is not recognized by your printer. Please reseat cartridges. Then turn the printer on and off. The cartridges maybe bad also.
If the paper light is on steady red, try to reload 10-20 sheets of regular paper into your printer. When printing on CD/DVD, CD/DVD tray is not inserted in the printer. Insert the CD/DVD tray in the printer and press the paper button.Could also be that the printer has loaded more than one sheet of paper at a time. Load paper in the sheet feeder, and then press the paper button to resume printing. If the CD/DVD guide is open, close the CD/DVD guide, load paper and then press the paper button.

if you are gettiing a 201 error without any paper in the printer you will need change the main motor drive if it fails to initialize this is the error that will show up and there is no other way to reset it

the shaft the roller is on is bent or the clutch on the left of the shaft iis broken.

1. Take out paper tray 1.
2. Remove any jammed sheets of paper you find there.
3. Once you have done this, reinstall the paper tray and try printing again.
   Note: You may receive a message informing you that another sheet of paper is jammed elsewhere in the printer. If so, please open the front door and remove the toner cartridge. Also open the rear door of the printer (and the duplex option if a duplex unit is installed). Remove any and all jammed sheets of paper you find. Then try printing again.
4. If the printer jams again with a 241 Paper Jam error message, look to see if it has tried to feed a sheet of paper out of the tray.
   

Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.

For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.

Hi-

If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.

Try this first

Calibrate your printer, then print a demo sheet.

1. If paper is in the photo paper tray, remove it.
2. Load photo paper into the photo tray.
   1. Fan the paper to keep the sheets from sticking together. IMPORTANT: Do not overload the photo tray.
      
   2. Load a maximum of 20 sheets into the photo tray, with the Kodak logo facing up.
   3. Engage the photo tray by pushing it in until it stops.
3. Calibrate your printer.
   1. Press Menu.
   2. Select Calibrate Printer, then press Start.
   3. Wait for your printer to print the calibration sheet.
   4. Place the calibration sheet face down on the scanner glass.
      • For the 5300 AiO printer, place the sheet on the front right corner of the scanner glass.
      • For the 5500 AiO printer, place the sheet on the left rear corner of the scanner glass.
   5. Press Start.
   6. Wait until "Calibration complete. Remove calibration page from scanner glass. Press OK to continue." appears on the LCD display.
   7. Remove the calibration sheet from the scanner glass, then press OK.
4. Print a demo sheet.
   1. Disengage the photo tray by sliding it towards you until it stops. When the photo tray is disengaged, the main tray is active.
   2. Select Print Demo Page, then press Start.
   3. Wait for the demo sheet to print.
   
   

Then call them if issue Persist at these numbers:

In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895

Thanks for using Fixya!