Question about Digi 002 Rack FireWire-based Pro Tools LE External Sound System

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Digi 002 rack

Have a Digi 002 rack that has just developed a problem. When I turn it on I here switching internally the read out just has a bunch of dots I am unable to restore operation by turning off the unit and turing it back on or unplugging.

Posted by nitelite on

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  • Whittman Mar 12, 2008

    My 002 is doing the same thing. I have had the unit for 2 years. It used to do it once in a while, but now it won't boot up at all. Once every 50 times I reset it, it will start properly and then in the middle of a session it will crash and the mute button light remains on. I noticed the optical light on the rear panel flashes on and off with the clicking as well as the Firewire link light. I also made the mistake of upgrading to OSX 10.4.11 and cannot install the previous combo update. Regardless, I have Panther on another partition and the 002 still wont work.

    Any help would be great Thanks

    Ryan W

  • bdues Feb 20, 2009

    Same problem.  I had the problem about a year ago and tried everything I knew. I had pretty much given up, and click, click, click one of the green sample rate lights lit up and it was fine.  Last weekend, again when powering up just the red mute light; no green sample light. (There are three to indicate sample rate but only one should be on at a time.)  I have tried to restarting and letting it rest to fix itself but no luck.  I am dead in the water.   I can't find anywhere how to do a factory reset.  Anyone know this?

  • Anonymous Apr 22, 2009

    same as. so frustrating

  • kendallcombe May 15, 2009

    same issue just happened to me, I've used this for 5 or 6 years now why all of a sudden. anyone find anything out?



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Easy. Your clock got screwed by one of your audio programs in you system. It Happens when sample rates are mixes up. Leave your digi 002 on it does not set itself other than the factory sample rate setting when primarily switched on, which will remember its last setting if mixed up in an attempt to recover. Leave it on turn your system on. Then turn your system off. Not the digi. just your pc, mac. The software utilizing the previously screwed up sample rate will or should be reset. thus resetting your digi 2 to its factory 44. If it does not work check your software settings for any audio software set as default to run when pc is started ans make sure they are set to play back 44. Never turn your pc off when a program using your digi faulters.

Posted on Oct 19, 2009


Terry Stewart

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U guys try new firewire cord had same problem

Posted on Jan 14, 2010


Keith Seekwhensir

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Ive heard the 002 have a latent click after hitting the power button. There was a known fault recognized by digidesign, if the unit is under warranty, call digidesign for support.

Keep me posted.

Posted on Nov 06, 2007

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