Question about Canon DR-9080C Path-Through Scanner

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Error P00 My scanner gives a P00 error indicatinf a paper jam. There is no jam. It may be bad sensor. Any ideas on how to fix or who can repair.

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A few easy things to try. First off, have you power cycled the unit since checking for a paper jam? Often that will clear false errors. If not, look for the sensors. They should be somewhere along the paper path, and consist of a plastic lever that will be pushed down as the paper moves past them. Usually these levers have springs attached - if the spring comes off, it will register a paper jam. You'll probably have to take off some of the housing to get to them. I'm not sure this will help much, but since I found it I'll post it. The user's manual: http://edocutek.com/Manuals/DR6080_9080C_UG.pdf If the sensor needs replaced (most often due to something simple like a piece of plastic breaking on it), you can order new sensor PCB assemblies (sensor and its small control board) here: http://www.precisionroller.com/manufacturers/canon-dr6080.html They also sell a parts manual, but it's a bit pricey.

Posted on Sep 08, 2007

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1 Answer

Canon DR9080c - getting error code P00 which means paper jam in the scanner but there is no paper in there & I have cleaned all the sensors! What else could this be?


This is a common problem in 9080C. When the top cover is closed, the sensor sends light and it is reflected thro the black cover in the bottom. Then the scanner assumes the cover is closed. Any obstruction is treated as P00 error. You will notice three small oval & round shaped clear plastic. Clean them with a brush and ensure the edges are clean. Light goes thru one side and come thro the other, which is sensed by the unit placed in the top cover.

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Paper in the scanner. Clean all the sensors.

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If there is already a document inside the scanner while powering on, you get P00. Remove any paper inside the scanner. If there is no paper and you still get P00, then thee must be a small shred of paper blocking sensors. Gently blow air to clear it.
S. Mohan, Chennai, India

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1 Answer

P00 Error with no paper jam


See this link:


Look for reference to P00 error

http://74.125.47.132/search?q=cache:CSQKZT0GyBEJ:downloads.canon.com/cpr/software/scanners/5080QRG.pdf+DR-5080C+p00+error&hl=en&ct=clnk&cd=1&gl=us

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Canon error numbers are logical! Error starting with 'P' is paper related. If there is already soem paper inside the scanner while inititalising, u will get this error. Check for shreds of paper in the paper path. (Error starting with 'C' is Cover and 'E' isn Engineer reqd)
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There may be a samll shred of paper stuck in the sensor, Search thoroughly.
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Dec 17, 2008 | Canon DR-7580

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Hi have a p00 error on a canon 7580 scanner does anyone know what this is?


The P00 is a paper jam code .



Check if there is any small bit of paper stuck in any of the sensors. Remove the rubber rollers, clean and refit them.


Hope this helps you.


Thanks for using Fixya


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Sep 17, 2008 | Office Equipment & Supplies

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Canon Dr-9080C scanner


to check the page count install the driver and setup the scanner as a "scanner device" on your computer. Once you have done that , go to the "control panel" than "scanners and printers". Right-click on the device that says "Cannon DR-9080C" and select "properties". The device information will appear, than select the "counter" tab on the information box; the scan count will be listed.

Apr 14, 2008 | Canon DR-9080C Path-Through Scanner

1 Answer

IDoc scanner Canon DR-9080C has a P00 error when not paper jam found?


There are sensors in the paper path. Just blow air to ensure that there is no shreds of paper is blocking the sensor.

S. Mohan, Chennai

Mar 13, 2008 | Canon DR-9080C Path-Through Scanner

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