Question about Brother HL-2040 Laser Printer

3 Answers

Paper my printer has paper in the drawer but the red light indicating no paper is on and the printer won't print

Posted by hall58 on

  • 8 more comments 
  • Greytguy Dec 18, 2007

    Will sometimes print 1 page then I get the red paper light. If I leave machine off for awhile and then restart it, it will let me print 1 more page - sometimes.

  • Anonymous Dec 18, 2007

    I have the same problem but I don't have a paper jam. I checked.

  • siigale Dec 21, 2007

    My printer has papers in the drawer, but the red light indicats no paper and the printer won't print

  • Dandrews2 Dec 22, 2007

    The Red paper light keeps coming on as if i have a paper jam or an obstruction, but i dont,

    would the poundage of paper thickness matter????

  • Anonymous Apr 07, 2008

    red light is on, paper is jamed, how do i remove it without pulling it?

  • Anonymous Apr 08, 2008

    red light is blinking and I cannot print anything. what shoud i do?

  • Anonymous Apr 23, 2008

    Can't get paper out the back

  • Anonymous Apr 23, 2008

    Can't get paper out the back

  • petrosnz Nov 25, 2008

    Paper jams exiting the printer. When pulled out the paper is corrugated.

  • selkirkprodu Dec 01, 2008

    the links on the page and the links on this page do not work.



3 Answers


Me too.

Posted on Aug 18, 2008



You have a paper jam.

Posted on Sep 10, 2007



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I have the same problem but I don't have a paper jam. I checked.

Posted on Dec 18, 2007

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Here's what the manual states about the paper light:
This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing. When the light blinks, it indicates the self-test printing standby state or macro execution Standby state when the macro execution command is used.

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pull out the paper drawer and look on the ceiling of the compartment. you will see a little orange rubber roller that should be clicked inplace. it feeds the paper up into the roller. also, the drawer itself contains two sensors. if you go to the xerox page you can download the pdf that lists all the parts and the errors and how to disassemble the whole thing. i have the same printer and got a print head error and a paper jam that required complete disassembly. feel free to email me for additional help.
[email protected]

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2 Answers


then you have some buried deep inside..turn light off in office, close door, and use a flashlight or penlight..paper will glow from light..that will help a bit..then long tweezers to extract the fragments, eh?

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Sep 12, 2007 | Brother HL-2040 Laser Printer

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The red attention indicator light and the toner indicator light are both flashing together

ON your driver check that the paper size is correct and this most commonly occurs when the incorrect paper size is selected. For example if you are printing to A4 and you have letter size installed in the machine then the system will cause an error or jam when there is nothing there.

Also within word or which ever program you are using on the document goto file and then down to page setup once in there check the paper size make sure it's correct for the paper in your machine also check the paper source. Once you have done this check the paper tray guides are correctly against the paper turn on and try printing and hopefully this will work.

Thanks J

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