Question about MSI DR4-A DVD RW Burner

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Drive reading after boot then not reading on disk change.

This just started happening one day and i have no idea what I did that caused it - if anything. Basically the drive will read and run any cd/dvd that is in the drive at boot. The drive shows in bios and in the device manager - if you remove the device and reboot it comes back under the correct name however the problem does not go away - as soon as you take the disk out and put another in, suddenly in 'my computer' it changes displayed icon to just a generic "cd-rom" tag. It will not auto play the disk - nor are you able to explore it or manually play or otherwise access it - in fact the entire dvd rw drive becomes unusable (still opens and closes and spools up though) So here's the problem broken down and simplified * boot computer with disk in drive; * disk loads and plays normally. * take out disk and insert new disk (or even the same disk) this also includes software installation disk swap prompts; * drive will now be unusable and non accessable. Device manager shows no problems while in this state even though the 'my computer' device discription is changed and you can no longer access the properties menu for the device from here. It's such a weird problem that even I don't know where to go with this one! any help would be very appreciated! :S

Posted by Sir_Rohan on

  • Sir_Rohan Sep 22, 2007

    Power supply is not a problem, I'm running a fairly heavy duty rig and the power supply is ample, no other power related problems are happening that I can see - what makes you think it would be the power supply?
    A bit more info would be handy, and thanks for actually posting something ^_^

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Anonymous

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Check your power supply

Posted on Sep 20, 2007

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When you see this there are two causes. One is a problem with the drive itself. Two a problem with the disk.

To find out which is causing the problem you just need to insert a disk into both drives. If it reads ok on just one then it is the drive that is the problem not the disk. If you have one use a commercial dvd for this test. Those will play on anything and if your drive has been slowly going out on you a burned disk may read on that drive but no where else. A commercial disk is a safe one to test with. If you have a commercial cd that may read fine. A cd does not require the accuracy a dvd does so they can still work until the drive condition gets worse.

Basically the symptoms you describe are a dvd drive failure.The drive is still functioning which is why it shows up in windows but the read/wrtie head (the laser) is out of alignment so it cannot read or write anymore. When these were worth $1500 we would realign the heads.These days you can buy a new one for $30 so it is not really worth spending too much time or effort on them. If you can't replace it yourself most shops will not charge that much (say $10) or may install for free if you buy it from them.

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1 Answer

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Hi,
I believe you are having issue with the DVD drive reading DVD's is that correct?
You did not mention the Windows Version you have.
But then again regardless what Windows you may have you can follow these steps to see if the DVD issues can be corrected.
Click on START, then Click Run, on the Run window type regedit the press enter or click on OK
the registry editor should show up on the screen.
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For a Vista or Win7 OS it will basically almost be the same, but instead of looking for Run in the begining just click Start then on the start search portion where you can type just type in CMD then it will show on the list left pane windows that is where you can right click on it then select run as administrator then you can do the same steps above to get to the DVD drive upper and lower filters.
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Hi this is peter i have a problem hat i nt figer out. trying to install Punch Home and Land Premium i get this-- Error 1305.Error reading From file C: Program Files\Punch! Home and Land Premium\ tool...


Hello peter4927,

An, "Error 1305" message mean that; your computer is unable to read the "Program Disc" properly.

This error can occur if your CD or DVD is damaged, dirty, or caused by dust.

This can happen, if another program is "preventing your computer from reading the "Program!"
You will also receive this error if the "Disc Drive" is damaged or dirty.
Try cleaning the "Disc" first!
"Use a Disc Cleaner, to clean the CD-ROM / DVD Drive.
Place the "Program Disc in the Disk Drive; then "Restart the Computer!"
This will have the CD, or DVD start-up {Automatically}.
Next, you can try to start the "Disc" by using the "Auto-Run."
To do so; place the 'Disc' in the "Disc Drive Tray."
Next, [right click] on the "Computer Icon" to open the 'computer window'.
Now, right click, on the Disc Drive, and select the either, "Open, Explore or {Auto-run}.
Hopefully it will start.
Repeat each action if necessary!
"If there is anything else, you may need help with?
Write a 'comment,' I'll be here to assist you!"
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Go To Regedit.
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1 Answer

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1 Answer

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