Question about Brother Multi-Function Center® MFC-215C All-In-One InkJet Printer

1 Answer

Printer refuses to clean.

I bought all my inks, and they had all been full. Apparently, i could not find my user's guide which was why im in quite a fix here. Anyway, When i bought my new ink and placed it in. After closing the cover, I waited 4 minutes for its cleaning to end. They gave me an error message "Unable to clean See troubleshooting and routine maintenence chapter in User's Guide " Because i lost my manual, there is no way i could read it. I am desperate for help!

Posted by yu xi on

  • 2 more comments 
  • yu xi Sep 09, 2007

    I earnestly thank you beyond words of appreciation.

    However, It doesn't solve my problem. My problem is under chapter 12 of the manual "Unable to Clean" .They told me that i should clear any foreign objects(loose papers, small little objects etc) in my printer. I did not find such objects.

    I am very troubled, this printer is very new. I do not wish to discard it just because it refuses to clean.

    Thanks again.

  • Anonymous Nov 15, 2007

    The unit refuses to clean. I already removed jammed paper and looked for other materials that may have been jammed, but none. And still the unit refuses to clean. The inks are all original and are not yet empty.

  • Desmond Tan Feb 06, 2009

    I am facing the exact same problem too..any ideas how to solve this ?

  • Anonymous Feb 21, 2009

    black ink has been replaced. now the machine mfc 215c refuses to self clean. message keeps saying refer to troubleshooting & maintenance in the manual. my manual doesn't have this section. have tried ink management - computer then says "printer busy" and goes back to above problem.. unable to clean refer manual. please help.

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Here is the link for the manual; http://www.brother-usa.com/Data/Documentation/Fax/User/MFC210CMFC420CNUGVersB.pdf Hope this helps :)

Posted on Sep 08, 2007

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