Question about Dell Photo 964 All-In-One InkJet Printer
I changed my color and black ink cartridge, but now my printer does not recognize the color cartridge. The printer will not print with the color cartridge in the slot but will in black and white with the cartridge out..???
Go to dell AIO center
click maintain/troubleshoot on the top
under trouble aio problems - click ink levels
click maintenace tabs
and then clean print cartridges and align print cartridges. then try printing a test page.
if this does not work, remove the cartridges and install them again.
let me know how it goes
Posted on Dec 28, 2007
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