Printer will not print with color cartridge in

I changed my color and black ink cartridge, but now my printer does not recognize the color cartridge. The printer will not print with the color cartridge in the slot but will in black and white with the cartridge out..???

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Anonymous Mar 14, 2008

I hAVE THE SAME PROBLEM BUT ALL YOUR SUGGESTIONS DON'T WORK. tHE 964 IS A PROBLEM MACHINE.

tRUDTRATED
Anonymous Jul 08, 2008

I have replace the Reg Color Cartrige with the high capacity color cartrige and the printer doenst recognize cartrige.
Anonymous Mar 22, 2014

printer wont print if one color is out but i want to print in black and white

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13 Answers

Go to dell AIO center

click maintain/troubleshoot on the top

under trouble aio problems - click ink levels

click maintenace tabs

and then clean print cartridges and align print cartridges. then try printing a test page.

if this does not work, remove the cartridges and install them again.

let me know how it goes

Posted on Dec 28, 2007

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