Hello,
The particular error code (1009) is a generic error code for 'interrupted' for system recovery. Meaning, somehow, the recovery process was interrupted. For most HP machines this can be a simple as a few keys being pressed on the keyboard, a power interruption, bad disc, faulty hard drive, or some other form of read error during the process.
Unfortunately, the error code isn't specific enough to give you the best possible troubleshooting information, but I shall try to help as much as I can.
If you can provide the exact HP model number, I can provide a more specific solution for you; but, if you have a Desktop or Notebook computer that uses F11 (on start-up) to enter into system recovery, then you can do the following:
- Click Next when Welcome to Recovery Manager displays.
- Select No and then click Next when Microsoft System Restore displays.
- Select Yes and then click Next when System Recovery displays.
- Select the appropriate item (backup file or not) and then click Next when Recover your computer to original factory condition displays.
- Allow the system recovery process to complete.
NOTE: The PC will appear to FREEZE for several minutes (it can take quite a while depending on the Operating System you are installing), so do not turn off the power to your machine. If the machine stays frozen for longer than several hours, then chances are the hard drive is having issues, or the recovery image cannot be recovered.
If you have tried the above steps, and you are still failing with Error 1009, it usually points to a failure with the recovery medium (image on a CD, or image on the hard drive), or that the hard drive it is restoring too is having a write/read error. This can be worked around if you have a USB recovery media you can use.
If you have access to another computer, you can create a recovery key on a USB stick to boot your HP computer from, and then kick off the recovery process that way.
Those options, however, shouldn't be taken unless you have tried the above solutions first.
Regards,
Phillip
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