my presario cq62 battery is not charging
can u help me
There are 4 things this could be:
1.) There may be an issue with your outlet/power strip. Try plugging the power cable into a different outlet.
2.) The power cable's brick (that box-like component in the middle of the cable) may have gone bad. Some bricks will have a green LED on them to show when they are operating properly. If the LED is OFF, you need to replace the power cable. If it's ON, the cable is probably OK. If there is no LED, test with a multi-tester.
3.) Your battery may be bad and, therefore, cannot charge. The steps to test this are below (after #4).
4.) You're DC jack (the part inside of your laptop which the power cable plugs into) has broken solder joints due to too much tugging of the power cable over time. The steps to test this are below.
For issues 3 and 4, try the following: 1.) Remove the battery, 2.) Plug the power cable into the laptop, 3.) Try to turn ON your laptop.
If your laptop can power ON, then the power cable and DC jack are working fine and your battery needs replaced. If checking the brick's LED (Issue #2) has proven the power cable is fine, AND the laptop does not power ON, then you need the DC Jack resoldered (PC shop).
I hope this is helpful and best of luck!