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Posted on Apr 09, 2009

Brother MFC-620CN print head clogged

On print test black and magenta are the dodgy ones. Cant get at print head to inspect/clean. Can you help/advise please

  • Anonymous May 10, 2009

    red is clogged

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  • Posted on Jun 02, 2009
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Open up amd release blue stay at bottom by pressing edges inward and pulling slightly forward. Remove the 4 screws, 2 small plastic covers and the earth screw. Pull out the ribbon connector near the USB plug. Unplug the 2 white and one red connectors, noting how the cables fit in. Fully open the lid and pop the scanner part off. Remove all the ink cartridges. Now using a flat screwdriver unclip the top of the base all the way round and lift off. The print head is now accessible. Rotate the white paper feed cogs to release the print head. Slide it all the way to the right and remove it by tilting the back edge upwards. You mow have access to the print head!!!!

  • Anonymous Jun 02, 2009

    OOPS!! Print head should be slid LEFT when viewed from the front

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