Aculaser C1900 My problem is I have a gap in the printed page about 2cm wide with no print in this area, can u help. regards pauge

The printer knows nothing at all about labels, and isn't looking for any gap. I think you specified the wrong settings in whatever software you're printing the labels from - something in "Page layout" or "Format" or possibly "Printer Settings". You need to tell the computer software exactly what labels you're using, or exactly what your label specifications are.

You need to set the print size to match the size of the card.

you either need to resize the document or change your print preferences to match the size of the card.

I thought maybe you have the paper size set to Landscape rather than Portrait. If not, then you might look at:

http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp240#ServiceAndSupport

I did some searching on that site and it yielded the hlep below which may give you some help.


Issue: How do I set my printer so my printout fits the paper size I am using?
Solution: Use the recommended Print Area MP240

Printing Area To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins.
Recommended printing area (dark blue):
Canon recommends that you print within this area. ()
Printable area (light blue):
The area where it is possible to print. ()
However, printing in this area can affect the print quality or the paper feed precision.

Note
Borderless Printing
By selecting the Borderless Printing option, you can make prints with no margins.
When performing Borderless Printing, slight cropping may occur at the edges since the printed image is enlarged to fill the whole page.
For Borderless Printing, use the following paper.
- Glossy Photo Paper "Everyday Use" GP-501
- Photo Paper Glossy GP-502
- Photo Paper Plus Semi-Gloss SG-201
- Photo Paper Pro Platinum PT-101
- Photo Paper Plus Glossy II PP-201
-Photo Paper Pro II PR-201
- Matte Photo Paper MP-101
Performing Borderless Printing on any other type of paper may substantially reduce printing quality and/or result in printouts with altered color hues.
Borderless Printing on plain paper may result in printouts with reduced quality. Use them only for test printing. You can perform Borderless Printing on plain paper only when printing from your computer.
Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom edges of the paper or cause these parts to become smudged.
See A5, A4, B5, 4" x 6", 4" x 8", 5" x 7", 8" x 10", Wide.
See Letter, Legal.
See Envelopes.
A5, A4, B5, 4" x 6", 4" x 8", 5" x 7", 8" x 10", Wide
Size
Printable Area (width x height)
A5*
5.56 x 7.95 inches / 141.2 x 202.0 mm
A4
8.00 x 11.38 inches / 203.2 x 289.0 mm
B5*
6.90 x 9.80 inches / 175.2 x 249.0 mm
4" x 6" / 10 x 15 cm
3.73 x 5.69 inches / 94.8 x 144.4 mm
4" x 8" / 10 x 20 cm*
3.73 x 7.69 inches / 94.8 x 195.2 mm
5" x 7" / 13 x 18 cm*
4.73 x 6.69 inches / 120.2 x 169.8 mm
8" x 10" / 20 x 25 cm*
7.73 x 9.69 inches / 196.4 x 246.0 mm
Wide*
3.73 x 6.80 inches / 94.8 x 172.6 mm

* This page size can be used only when printing from your computer.
Recommended printing area
Printable area
Letter, Legal
Size
Printable Area (width x height)
Letter
8.00 x 10.69 inches / 203.2 x 271.4 mm
Legal*
8.00 x 13.69 inches / 203.2 x 347.6 mm

* This page size can be used only when printing from your computer.
Recommended printing area
Printable area

Envelopes
Size
Printable Area (width x height)
European DL*
4.06 x 7.12 inches / 103.2 x 180.8 mm
US Comm. Env. #10*
3.86 x 7.96 inches / 98.0 x 202.1 mm

* Envelopes can be used only when printing from your computer.

Recommended printing area

The best thing to do is to replace the printer, cost wise new is cheaper then repair.

Replace the fuser, its overheating and that would cause the pages to stick the way they have been when trying to print pages of lots of black solid ink.

umm
you may know that this model of printers is very old
i think your cartridge is expiered try to change the cartridge if by the old one just to test....
if the new cartridge is the reason then you have to replace it

by mistake pauge printing is activated ,deactivate the same

Is the section that is not printing down the r/h side of the page?
If so then it is likely that one of your toners is not "locked" in fully. Open the top panel, lift up the orange lever and pull out the PCU. You can now rotate the cartridges, check each one is fully locked in by the coloured levers on the r/h side. Even if one is slightly raised it will block the path of the laser and cause the symptoms that you describe.

Please take a moment to rate this solution. Thanks.

This is a problem of label sensing.

You are probably using the Gap sensor on the 2844, unfortunately the shape of the butterfly labels means you are sensing the wide gap between the labels in the centre, so it will not print anything in the apparent gap area on both ends of the label.

What your label or system supplier should have done is supplied you with the same labels but with a 3mm wide black mark on the underside of the label backing paper, centred between the labels. You can then change the printer sensor setting in the driver to Black Mark. You will then be able to print anywhere between the black marks.
Any problems with this contact us directly at Lancer labels Ltd

There are a couple of issues here.
1 You may, unlikely but may have a bad drum cartridge.
First thing to try though, is to print out a report.
Billing meter report, system settings, any report and see if the defect it still there on a print.
If it is, then you have either a drum or laser issue.
If it is not on the printed report, the problem is in the scanner. Most likely just a dirty mirror.
If it occurs on the printed reports, remove the toner and look into the left hand area of the machine. There is a slot about 6 inches wide and about 5/16th in height, see if there is anything in that path. That is the laser opening. If there is an obstruction there, then remove it. Take a cloth or q tip and clean that slot.
the laser itself may be dirty.
But here once again.
If you run a report and the defect IS on the image. You have a drum or laser problem,
If you run a report and the defect IS NOT on the page, then you have a scanner issue.