Try running the internal calibration function a couple of times.
SOURCE: black lines down side of paper on HL-5370 brother laser printer
you have a bad drum... it needs to be replaced
I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d
SOURCE: Toner light is on on Brother HL-2170 Laser Printer
Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?
Description of Solution 200000017394
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If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.
The yield of the TN starter toner cartridge is approx. 1,000 pages.
The yield of the TN330 toner cartridge is approx. 1,500 pages.
The yield of the TN360 toner cartridge is approx. 2,600 pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).
Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.
1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).
If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.
2. Verify the toner cartridge is installed correctly by following the steps listed below:
a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.
b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.
c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.
d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.
e. Place the toner cartridge into the drum (be sure it clicks into place).
f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.
g. Reseat the drum unit into the printer pressing it in securely.
h. Close the front cover making sure it latches on both sides.
If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.
The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.
If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx
SOURCE: Brother MFC 9440 won't recognize new toner cartridge
I knew it needed to be reset to recognize the new toner. Glad you found the info in the electronic menu. Thanks for using Fixya. If my suggestion was helpful could you please rate it for Fixya. Thanks
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