Check that there is no dirt clogging the main central wheel on the underside of the floor head. In any eventuality the main floor head hood will have to come off, via screws on the floor head base. By the right hand side , if looking down into the internals you'll notice two drive belts - check and see if these are intact. Directly next to this is the LED microchip board. Check that all the microchips are pushed in, as there is one for the height control that can usually pop out if the SEBO has been dropped or if the machine has been bumped off walls.
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