Question about HP LaserJet 2420 Printer

1 Answer

Smudges down left side of paper

Hi, We have a laserjet that has begun to start putting spaced out "smudges" on the left side of all print outs. While they are not extremely dark, they do not look professional and we need this fixed. On a paper path test, the smudge appears a little before halfway down the page, right above that is one that is similar but indented and then about equal distance from the bottom is the same smudge and then again at the very bottom. What do I need to test to figure this out? We are starting to get multiple complaints and have to find a fix. Thank You, mtaffer

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    New Friend:

    An expert that has 1 follower.

  • Expert
  • 84 Answers

Maybe something attached (corrector fluid or adhesive)on drum (green cylinder - don't touch it!) or more probably the fixing film on the fusing unit is damaged (probably some paper clip left over input bin, or trying to remove a paper jam with some sharp-pointed thing) If you have some other printer like this around, try with another print cartridge, if error persist , the fuser film is damaged...

Posted on Sep 08, 2007

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP 1600 prints with left side smudging


Hi,
If you are ask printer paper Quality then first you check it ink label and then you check paper quality because both are depend which types of quality you are used. If one in dull then printer quality also dull. I share a print quality related link please read and follow instruction.

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01691481

Thanks,
HP Printer Support

Apr 04, 2014 | HP LaserJet 1600 Printer

1 Answer

HP LaserJet 4Plus - just changed the fuser and rollers - was getting smudges and shadow on the printer paper. Now getting (on the left 1/4th of the page) light areas with little or no print. The shadow...


Take the toner cartridge out of the printer. Shake it side to side. Reinstall it and print something.
See if that fixes the output.
Could also be the transfer roller.

Jun 28, 2011 | HP LaserJet 4 plus Printer

1 Answer

HP Laserjet 1012 - Little smudges on page.


You probably have an excesive amount of toner building up on your rollers or fuser. A cleaning done by a certified technician should take care of this problem for you.

May 28, 2010 | HP LaserJet 1012 Printer

1 Answer

My HP LaserJet 2430n prints black smudge lines down the left side of the page. How can I correct this?


check the fusing unit in the rear of the printer and check your print cartridge for smudges.

Sep 28, 2009 | HP LaserJet 2430dtn Printer

1 Answer

Pale smudges regularly spaced down left margin, 1.5 inches apart


Hi:

Since you have already replace the toner cartridge then the most likely culprit is the fuser assy. You can test this by trying to print something and stop it by opening the cover just as the paper is trying to pass under the toner cart. Remove the toner cart carefully and look at the unfused print on the paper. Do you see the faint smudges? If not, then the problem lies with the fuser assy. This is the unit that gets hot and fuses the toner to the paper. If this is the case you will need to have a tech replace it for you.

Good Luck

Andrew

Jun 27, 2009 | Brother HL 5250DN Laser Printer

2 Answers

Laser jet produces printouts that are smudged and dark


Remove the toner cartridge and use a soft cloth to wipe the photo drum clean of toner. Put it back and try again, if you still get bad prints, then you need a new toner cartridge.

Apr 01, 2009 | HP LaserJet 1200 Printer

2 Answers

HP LASERJET 4250n


This problem is with the fuser. It needs to be replaced. They tend to burn out right in the center leaving a rolling smudge across the page as the unfused toner left on the roller gets printed on the next roll-over.

Jan 06, 2009 | HP LaserJet 4250n Printer

1 Answer

HP Laserjet smudges across entire page


More than likely you have a bad toner cartridge.

Inkworks
866-381-0541

Nov 03, 2008 | HP DeskJet 5650 InkJet Printer

1 Answer

Hp 2420 printing light on left side of page


take out cartridge and look at roller on bottom of printer, clean with clean cloth and try, also there is a slit ( or hole on the inside ( put your hand inside and try to touch the top of printer there is a hole there where the images go to the laser clean with clean lint free cloth.

Nov 01, 2007 | HP LaserJet 2420 Printer

Not finding what you are looking for?
HP LaserJet 2420 Printer Logo

860 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Ekse

Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Cindy Wells

Level 3 Expert

6075 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...