Question about Dell 3100cn Laser Printer
I had used some 3rd party toner from Pro-Inkjet.com which was supposed to be compatible with the 3100cn. It worked for 1000 pages and then said I needed to replace it (It was supposed to last for approximately 4000). When I took out the toner cartridge there was toner all over it. I cleaned it up as best I could and put a new official Dell Black toner cartridge in. Now whenever I power up it goes through its calibration procedure and then tells me to replace the black toner immediately. When I take out the Dell toner cartridge there is toner all over it as well. When I look at the "transfer roller?" it doesn't look like it is attracting the toner like it should. All the other color's rollers are densely coated while the black one has a little toner on it but the metal is clearly visible. I don't know if this is related but we have had "ghosting" problems with this printer since we got it. They replaced just about everything under warranty and it never went away completely. We have been printing with "covers 2" setting and "Paper 2" on the main paper tray which seemed to minimize the problem. The problem did however reappear just before the black toner failed.
Ok, I got mine working again. Turns out there was about 2 cups of that crappy 3rd party toner all gummed up inside the mixing chamber just behind the metal roller. It was so jammed full of bad toner that the new dell toner couldn't even make it through to the roller. If you are feeling ambitious (and your printer is broken anyway) here is how I got mine working.
Final step is to install a new Dell toner cartage and allow the printer to calibrate. With any luck your will be fully functioning again.
Posted on Apr 25, 2008
Since we were out from under warranty on the Dell it wasn't worth fixing. A new comparable Dell Laser is much more expensive than what we originally paid for the 3100 so we decided to replace it with an HP k4500dtn business inkjet. HP was offering a $40 rebate if you sent in your old printers. So we got rid of the Dell with free shipping to HP and got a $40 check! The new HP is great as it is network ready and includes duplexing. I believe the ink costs are going to be less than our toner costs for the Dell. The ink jet produces great quality printouts comparable to the Dell. I have learned that printers are disposable and now look primarily at ink/toner costs as a major consideration when purchasing.
Posted on Oct 31, 2007
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