I cleaned 20 times--still no print--If one color is blocked does it stop the other colors from printing also?--do I need a new print head?--thanks
You will probably have to replace the print head. But you can try this first. Take out all the cartridges. Using distilled water, a print head cleaning solution, or alcohol. Take a Q-tip dip into solution and saturate the nozzle area when the in flows through for each section. Slide a sheet of or paper towel underneath the printhead to soak up fluid that comes through. Take a paper towel fold it making a strip. Run hot tap water on the towel..not too much. Then place the cartridges on the towel. The heat will pull the ink down. Let it sit until you see ink on the towel from each cartride round 5 minutes or so. Take a dry cutip and clean out the ink residue inside the print head sections. Then reinsert the cartridges. Run the clean utility from your software a few times until the print is good. If this does not work replace your print head. Hope this helps.
Posted on Sep 08, 2007
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