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Re: Prints blank pages only (2nd question)
You will probably have to replace the print head. But you can try this first. Take out all the cartridges. Using distilled water, a print head cleaning solution, or alcohol. Take a Q-tip dip into solution and saturate the nozzle area when the in flows through for each section. Slide a sheet of or paper towel underneath the printhead to soak up fluid that comes through. Take a paper towel fold it making a strip. Run hot tap water on the towel..not too much. Then place the cartridges on the towel. The heat will pull the ink down. Let it sit until you see ink on the towel from each cartride round 5 minutes or so. Take a dry cutip and clean out the ink residue inside the print head sections. Then reinsert the cartridges. Run the clean utility from your software a few times until the print is good. If this does not work replace your print head.
Hope this helps.
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It is more likely that the settings need to be changed on a print job to job basis in the program you are generating the content from. There are usually defaults set in the software and you need to check these settings every time you print.
When was the last time you printed in color? New ink printers are built so with a "use it or lose it" theme. The print heads are now built into the machines and are not generally replaceable. Yours luckily is, but I don't know how easily. The link below is to the replacement which costs $130 + shipping. Sometimes it can be just as worth it to buy a new machine, in this case I would probably prefer to repair the damaged machine as the new printer cartridges cost more and have less ink.
Depends on whether the "lines" are colored or just blank areas missing in the print . If it is blank areas , then most likely the laser scanner is dirty and the glass needs to be cleaned . If it is colored lines , then you most likely have a defective drum .