Tony! I had the same problem and here is the story I checked the bulb and it was cool so I called a guy since checking the balast is dangerous and you need the parts. The problem with this tv is that there is no good method for checking a problem they just plug parts in untill it works that being said he had my tv for a month. (due to having to order more parts. it could be the color wheel or different boards. for some reason my color wheel and two boards were shot so it cost me 900 bucks. I have a good surge protector so I ruled that out. From now on I will buy Samsung. after that it worked; however, shortly there after my lamp went out. I made a loud popping sound and I replaced it myself. A good place to buy a new lamp is http://www.intl-lighttech.com/ the part number is GTL-OS-69386. its after market however it seems better than what I had.
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