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thats cos the maps in the unit are not "detailed" mapping, the difference in the price of a unit, if it states "street level" mapping of the countrys mapped in the unit then they are misleading you and u are entitled to a refund
Pre-Installed Maps: Set up of the Easy Street Navigation System is simple because there's no software to download. Maps are pre-loaded and ready to go. Map data covers the US, including Alaska and Hawaii, Canada and Puerto Rico.
SANYO NVM-4370 Map Update DVD North America 2009-2010: Get accurate directions to wherever you travel including new roads, new sub-divisions, and current addresses. New and expanded coverage in over 159 cities, counties and metropolitan areas across the continental United States and Canada including Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. You can confidently drive through unfamiliar or recently changed areas. This latest edition features over 6.18 million miles of navigable roads and an updated list of over 7.57 million Points of Interest to help you find the way to where you want to go quickly and efficiently.
CAUTION - I called SANYO's customer service @ (800) 421-5013 to ask
about map upgrades, getting maps for other countries for the SANYO NVM
-4370. The answer: THERE IS NO CURRENT ABILITY TO UPGRADE EITHER
SOFTWARE OR MAPS!!
This unit only supports MPEG4/H.264 file. The files format has to be .MP4. This unit cannot play all MPEG4/H.264 movie files. Most movies out there are converted using DivX or XviD codec so if you need to convert them to this supported format. It will mostly cost you time if you found a free converter.
If you don't have time. You might try my basic hack to add a 3rd party media player that will play almost everything out there and it also supports sub-titles. You can check out my video on YT @ http://www.youtube.com/KhaKev.
I ended up in the same situation and called (800) 421-5013 for help. The gentelman who assisted me said that how the DVD holds the same data as factory Sanyo 4050 GPS and upgrading has locked your device. To resolve the discussed issue one have to delete everything (plug-in your device via USB cable --> My Computer --> Removable disk) and install fresh copy onto your navigation device via that DVD. Tried it with NO @[email protected] JOY