Xerox Phaser 8500/DN Printer Logo
Posted on Sep 07, 2007
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Xerox Phaser 8400

Hello, My printer reports a paper jam. The front panel message says "Open front cover to clear jam". I have opened every cover and pulled back every green flap it is possible to pull back. I have checked the drum. There is no sign of any paper. What can I do? Can I reset the sensors so that this fault no longer registers? Thank you for taking the time to read this. Richard

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  • Posted on Dec 04, 2007
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There is a flag sensor on the registration assembly that is possibly broken.

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  • Posted on Mar 12, 2008
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ITezen is Now offering Complete On-Site Repair Service of your broken Tektronix / Xerox Phaser Printer at a flat rate. Basically we repair any problem you may be having with your Phaser Printer for a flat rate. The flat rate covers cost of parts, labor and travel expenses. The flat rate is all you will pay to get your printer back in order. No hidden fees or charges. We show up! We Repair it. You pay us the rate for you model.

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Related Questions:

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Phaser 8550 is showing paper jam in tray 2. No jam. Message won't clear. I've removed all trays, opened front of machine, restarted it, turned it off and unplugged then plugged in and turned back on.
Probably an actuator has fallen off or broken on one of the sensors
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Jul 28, 2016 • Xerox PHASER 8550 COLOR Printer
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My Phaser 8500 will not print and has error 08,045,43:75066 - Anyone know what this means?
The Xerox support site indicates there is a paper jam to the printer, so you should check the paper tray, front and exit cover for any jammed paper then power off and back on the printer. Have a look here: http://www.support.xerox.com/support/phaser-8500-8550/support/enus.html?operatingSystem=win7x64&fileLanguage=en
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Feb 24, 2011 • Xerox Phaser 8500/DN Printer
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XEROX PHASER 8400 SAYS CLEANING SHEET NEEDED. THE MACHINE JAMS EVERY TIME WE TRY TO FEEED IT IN.
There is probably a tiny sheet of paper stuck inside the printer somewhere which is causing the jam. You basically have to find out where the previous jam was and check the rollers to see if they are clear.

If it is cuz the cleaning sheet is too stiff, then you may need to feed it from the manual feed tray.
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Oct 13, 2010 • Xerox Phaser 8400 Laser Printer
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Jun 01, 2010 • Xerox Phaser 8400 Laser Printer
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Xerox Phaser 8400: Our printer keeps jamming. Some of the ink is staying on the right edge of the drum and it seems as the paper goes through the printer it gets stuck on that ink. We use only Xerox ink...
There are no less than 5 places on this model where you might clear a paper jam. Is it possible you still have a small bit of paper stuck somewhere?

http://www.office.xerox.com/userdoc/P8400/8400_Web/videos/paper_jams.html
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Dec 03, 2009 • Xerox Phaser 8400 Laser Printer
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I have a xerox 8400 and it just keeps jamming. actually i noticed the blue was not prinitng..and was actually pinkish...i thought a ink block was put in wrong so i was making a lot of solid blue copies to...
Where does it jam? Is it making an "accordion fold"just before it enters the front rollers? Does it pick up a second sheet from the tray in the process?
Does it print OK from the manual feed tray?
If so, there might be a sensor worn out at paper entry, near the entry rollers and the plastic curved flap in the front. Once had this problem, the sensor's plastic "tongue" was half it's usual size, worn out by the paper abrasion alone.
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Nov 13, 2009 • Xerox Phaser 8400 Laser Printer
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Phaser 860 screen says "paper jam - open front cover to clear"
I posted a problem with the phaser 860 paper jam. I found 2 broken sensor flags and am ordering the parts.
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Mar 19, 2009 • Xerox Phaser 8400 Laser Printer
0helpful
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Paper Jam detected. None found.
Here is the Xerox support page for your printer. It even has a movie on removing paper jams.
http://www.office.xerox.com/perl-bin/product.pl?page=sprt&product=8400&country=United%20States&language=en#_manuals_and_documentation_
Read full answer
Jan 04, 2009 • Xerox Phaser 8400 Laser Printer
2helpful
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Phaser 4510 claims repeated paper jams
The fuser exit sensor had an updated version for that model (old model has a "bounce" problem). Xerox gives a 1 year warranty..I would get them out to fix it pronto !

It is also helpful to have the error code. Press the i button while the printer has the jam message on the front panel. Use the fault code to locate where the jam actually is. (This will help the technician greatly ! )
Read full answer
Jul 29, 2008 • Xerox Phaser 4500 Printer
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Paper Jam - Xerox 8200 Phaser Printer
I was same problem and I repaired. In to machine, look of preheat switch ( behind of black roller ). I found piece of paper under the switch. Good luck :)
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Jun 02, 2008 • Xerox Phaser 8200 Laser Printer
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Phaser 8550 is showing paper jam in tray 2. No jam. Message won't clear. I've removed all trays, opened front of machine, restarted it, turned it off and unplugged then plugged in and turned back on.

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