Neither freezer or frig is working each has its own compressor.
It has two evaporators with one compressor. Your thinking, or was told by the Sales Staff "Its like a Sub Zero" Right?
Sorry for the confussion Brother! I get that alot.
Your problem and symtoms sound like a auto defrost malfunction if you can hear the compressor running.
OR if Compressor is not running and you hear a periodic "Hum followed by a CLICK" at the compressor. Replace the PTC Start Relay on the side of the compressor.
You tempertures have increased to the point that the electronic display is giving you the "ME DEAD" ME CLOSE MY EYES NOW!
If you unplug the frig or shut down power to the frig. The PCB will return with "Set Temp" then show current temp!
Compressor should start in 5 min. If so wait to see if the reading start to come down to normal. FZ=0 RF=37
Problem maybe Main PCB
If after several hours and NO reduction in readings, UNPLUG the Frig
to totally defrost itself for several days ( what's a couple more days)
YES A COUPLE OF DAYS, THE EVAPORATORS ARE INCASED IN STYROFOAM a well know insulator> Watch for icewater draining into the "Non-Removable" Drip pan under the compressor in the back. Remove the rear cover to expose and suction water out with a baster or wet vac on occasion. If you get a full pan of water> YEP Defrost Malfunction.
You can plug the frig back in after water stops dripping. Watch your display it will almost immediately start dropping in readings.
The Frig will work again for how long it takes to ice over again. I say 1 -2 weeks depending on humidity and how it takes you to make up your mind on what you want to eat?
Since the resolution and repair is so difficult I RECOMMED CALLING:
1-800-SAMSUNG and schedule a visit.
Why you say?
Well if the Compressor went bad and is less than 5 years old,>IT"S UNDER WARRANTY.
IF the Ref Side Evaporator Heater is Shorted It's a Evaporator Replacement (Heater not available seperate) > WARRANTY AGAIN.
So, Looking at the post date, You must of had it repaired by now?
What was it?
Hope this helps!
Seen It B4
Dec 04, 2009 |
Samsung RS2578BB Side by Side Refrigerator