Olympus Stylus 710 Digital Camera Logo
Posted on Sep 07, 2007
Answered by a Fixya Expert

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Olympus Stylus 710 Problem with lens

Hi.. My Olympus Stylus 710 camera is one year old and I have been having problems with it recently. Basically the camera is unusable right now. When i press the power, the lens open halfway, the picture on the LCD is blurry and one second after the lens close and an error appears of the screen saying "D: 5f08 5f0e 5f08 5e02". Can you help me fix this problem? Sending the camera back to Olympus to fix will cost a bundle and where I live, no one fixes digital cameras.

  • 20 more comments 
  • eltigre Nov 11, 2007

    tengo problemas con mi Olympus stylus 710 igual no enfoca y hay vision borrosa marcando los mismo errores comentados de fe02 y 5f08

    mi correo es [email protected]

    que podemos hacer

  • mkhiong05 Nov 17, 2007

    When i press the power, the lens open halfway, the picture on the LCD is blurry and one second after the lens close and an error appears of the screen saying "D: 5f08 5e02". what does this mean??? can you help me fixed this one??

  • Sherriek Nov 17, 2007

    D : 5e02

  • Anonymous Nov 22, 2007

    i have the same problem

    rubenalsol

  • Anonymous Jan 01, 2008

    I have the same problem, I bought my camera 15 months ago and today appears code 5e02 when I turned on.



    I used the camera a few times, and I think that Olympus is a bad product, because it has the product lifetime equals t

  • Photo Luke Jan 18, 2008

    I am Having the exact same problem I just asumed that it got to much moisture well at a game but my camera is about as old as yours!! but when i do finaly get it to work there is times were it simply wont focus.

  • SamarasMommy Feb 09, 2008

    Hi i am having the exact same problem as all of you but I don't understand still why the camera is acting up. I have had it a year this past November. It stopped working right before Christmas. I was told by Olympus to by a new battery for it and that would work, well yesterday I bought a new battery and let it charge all the way. Last night I put it in the camera and I am having the sme problem still.

  • lai03 May 10, 2008

    Can you help me fix this problem? Sending the camera back to Olympus to
    fix will cost a bundle and where I live, no one fixes digital cameras.
    the picture on the LCD is blurry and one second after the lens close and an error appears of the screen saying "
    D;
    5 f 0 8
    5 f 0 a
    5 f 0 8
    5 e 0 2

  • tgam May 13, 2008

    When I take the picture it immediately goes blurry. I can't take a focused picture even after adjusting the SCN setting.

  • Anonymous May 17, 2008

    Lens opens and closes, photo blurry, then error messages,5 f D8 5 e o2 appear on screen

  • Makkids Jun 02, 2008

    Same thing is happening to me, every time push the power the lens makes a noise and doesn't open. My camera is only 2 years old. Is this problem fixable?

  • pyare Jun 26, 2008

    olympus 7.1 u 700 similiar problem error message lens keeps going forward and backward

  • Anonymous Aug 16, 2008

    I have the SAME problem. I have had my camera about 1 and a half years now. But when i put in my battery it will open close open. And also when i turn the power on or off. After it opens and closes, the screen is blue and says

    " D :

    5f08

    5e02

  • Anonymous Aug 17, 2008

    can you help me? i have the same problem..

  • mgeorge134 Oct 28, 2008

    Turn on the power, hear weird sounds, tries to focus, then screen appears

    D: 5fOa

    5fO8

    etc..

  • littlechica Nov 01, 2008

    i think i have that problem but no codes show up on the screen. there is a little line of blurry then it turns off

  • taybridge Nov 23, 2008

    Same issue on a Stylus 600 ...

  • JasonKaith Nov 28, 2008

    westfield's solution didnt work for mine, i wish it did...the camera is a joke if this many ppl are having problems....mine was perfect until last night, no signs of problems, always babied, taken care of, and NEVER dropped...i dont know why, and i really need the camera this week...just great....any other suggestions?

  • Anonymous Dec 01, 2008

    Exact same problem - about 3 weeks ago it happened and then when I turned it on the next day to show my wife the issue it worked.

    Then this past weekend exact same thing and it hasn't "recovered".

    Very frustrating.



    Mike - Listowel, Ontario, Canada

  • Anonymous Dec 02, 2008

    I have the same problem with Olympus Stylus 1010. I took a picture and everything worked fine. Now the lens will not close and when I turn the camera on and off it makes a noise and then sometimes shows a blurry image on the screen. I bought a warranty from the store when I purchased my camera so I returned it and they gave me a new one. Several weeks after using the 2nd camera, it is now doing the same thing!

  • Anonymous Dec 18, 2008

    Same thing! however only have 2 errors

  • Anonymous Dec 27, 2008

    lense stuck out nothing works

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  • Posted on Nov 27, 2009
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Turn on camera. Blurry pic. Wirly grinding noises. Blue screen.
Codes on blue screen:

5 f 0 8
5 e 0 2
5 f 0 8
5 e 0 2

Sometimes smacking the **** out of it fixes it. Today it doesn't seem to do the trick any more.

Suggestions?

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  • Posted on Jan 22, 2008
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D:
5f08
5e02 THIS FIX WORKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

BY TRIAL AND ERROR I FIXED MY mju 700 SHOWING THE ABOVE ERROR

IF YOU PRESS AND HOLD THE ok/function BUTTON, AND TURN THE CAMERA ON AND OFF A FEW TIMES WHILST KEEPING THIS BUTTON DEPRESSED, IT SHOULD HOPEFULLY SORT ITSELF OUT?!
(NOT SURE IF IT MAKES A DIFFERENCE BUT MY DIAL WAS SET TO scn FOUND INBETWEEN guide & the wobbly hand.

I ONLY TURNED on/off/on AND IT FIXED THE ERROR, IT MAY TAKE MORE FOR YOU.....I'M NOT SURE AS MINE IS NOW FIXED!

IT WORKED FOR ME, HOPE THIS HELPS, GOOD LUCK!

Mike

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  • Posted on Aug 17, 2008
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Hey guys pls pls help me we have same problems can anyone of you help me to fix it?

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  • Posted on Sep 09, 2008
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I have a olympus stylus 710 and i havent use it at all but when i trun the cam on it shows me the screen and what i would be taking a pic of for about 1 sec then turns off but if i change from the cam button to the play button on the little sliding wheel it stays on saying [xD] no picture . can someone help me out plzz email me [email protected] thanks for your help. devin

A

Anonymous

I had the same problem. I opened the little pocket where you connect your usb and turn on my camera and there it is...my lens just work. I tried closing it and had the same problem again...so from then on...I just keep that little pocket open.

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  • Posted on Aug 17, 2008
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Hey,

Westfield46 was right! I tried the recommended fix and it worked! Thanks so much. It turned what I thought was a piece of trash into a usable camera.

Camera Man

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  • Posted on Sep 07, 2007
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That's a hexidecimal code. Sounds like it has an error and doesn't have a specific message to tell you what's wrong with it. That sort of thing can arise out of physical damage or bad conditions like high humidity. It will need to be repaired, but if it isn't under warranty, you're better off paying a little more for a new digital camera.

1 Related Answer

Anonymous

  • 11967 Answers
  • Posted on Dec 02, 2009

SOURCE: Hi.. My Olympus Stylus 710 camera is one year old

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

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