It used to work before we relocated the office, the fax machine works at the new location on line 2 but the phones will not display the number, Is there a way to get into the settings to enable it?It used to work before we relocated the office, the fax machine works at the new location on line 2 but the phones will not display the number, Is there a way to get into the settings to enable it?
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You must have latest software to have Caller ID You must have a Caller ID line card Caller ID must be programmed on the phone to allow it Caller ID signal from carrier is sent between 1st and 2nd call
FYI on the fax: Analog ports (ATA's) on the Norstar system do not show Caller ID, instead you would need to use a line share device that supports caller id such as the STICK.
Your fax machine does not actually have CALLER ID, it reads what the sending fax machine has programmed into it. If it was never entered in, you won't see it.
Usually, fax machines don't have caller ID capability.. If the sender's fax number appears on the faxes you receive, it's just that they have programmed it into their fax machine as a header.
First device on the phone line will read hold and confirm receipt of caller ID, there is no data passed to secondary devices.
This is not a fault, this is system standard
Fax machines usually don't have Caller ID. If you see the phone number on received faxes its because the sender has programmed it into their fax machine.
It used to work before we relocated the office, the fax machine works at the new location on line 2 but the phones will not display the number, Is there a way to get into the settings to enable it?
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