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there should be tool in your accessory kit for removing and installing the bulb. If you don't have it , Take the machine to an authorized Viking dealer and have them put a new bulb in. They may also sell you a replacement bulb installation and removal tool.
If still an issue, suggest you visit an authorized Husqvarna Viking dealer for assistance. They are usually eager to help.
You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com Good luck.