My printer says carriage jam and I have no idea how to clear it!! We need it for a school paper due tomorrow. Please help!!!
there's a quick way out but if it doesnt work then you may want to start thinking about replacing the printer (yes, as it sounds)
the carriage has an electronic band that 'tells' it what's its position at any time, we call it the decoder band. if it.s ripped, out of place or dirty it might not be giving the correct position and so it jams.
check it out, you will need to remove the front an dupper cover at least, this band im telling you should be on the back of the carriage and goes along with it from side to side. dont touch it but the edges and clean it with alcohol/cotton. make sure it dryes off before turning on.
you may also want to try the decoder reader wich is mounted on the carriage, just where the band touches the carriage, is where the info is recieved. same procedure for cleaning.
hope this works.