I have tried for over an hour to sign into yahoo messenger. and the page won't load..
my yahoo mail will come up and all of the other pages that I want to look at but my YAHOO MESSENGER will not do anything.
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As its name implies, Yahoo Messenger allows you to exchange instant messages with other Yahoo users. But the software's capabilities extend far beyond one-on-one text conversations. You can use Yahoo Messenger to participate in chat rooms, share photos, make telephone calls, video chat, play games and more. When you experience problems accessing your Yahoo Messenger account, you may receive a message that it has been locked.
Locked Accounts Yahoo places locks on Messenger accounts as a security precaution. The locks take effect when there are multiple, failed attempts to access a user's Yahoo account. Even if you unsuccessfully tried to to sign in to a different Yahoo product, you may find your Messenger account locked. b> Unlocking Accounts b> To unlock your account, go to Yahoo's sign-in page and enter your user ID and password. When you reach your My Yahoo page, click on one of the Quicklinks you see on the left side of the page. Leave your My Yahoo page open. Sign into Yahoo Messenger for the Web, then try to sign into Yahoo Messenger. If you are unsuccessful, contact customer care. b> Current Versions b> "Account locked" messages aren't the only sign-in problems you may experience with Yahoo Messenger. Some users experience sign-in issues when using older versions of the software. Yahoo engineers recommend upgrading to the newest version of Messenger. To determine what version you have, look for the "About Yahoo Messenger" link under the Help menu. Visit the Yahoo Messenger website to determine if this is the current version. b> Other Sign-in Issues b> When you have trouble signing in to Messenger, verify that your Internet connection is working. You can do this by navigating to a webpage. If you are able to sign into Yahoo Mail but not Messenger, there may be a problem with your connection settings. The Yahoo Help website offers troubleshooting steps for these settings. Hope this helps
First, go to you IE, Click on Tools, Click on Internet Options, Click on Connections, then check "Always Dial my Default Connection. Click Apply, Click OK.
When Yahoo detects that you've already signed into Yahoo Mail, it will disconnect you when you try to sign into messenger or vice versa - thus, the message that you are signed in to another computer. To get rid of your problem simply disable chat in your mail account by clicking the smiley and following the prompts. Yahoo remembers your settings until you change them. Hitting the X on the Contacts page in Yahoo Messenger does Not Sign you out of Yahoo Messenger, it merely closes the contacts page. Always Click "Close & Sign Out" for your Y!M. I hope this solution will act as an insurance upon soling this problem of yours
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Your yahoo messenger close when you open yahoo mail because on your yahoo mail the chat automatic sign in. For you to be able to sign-out that follow the steps below.
1. On the top page you will the see "Available" there is an icon "arrow down" click on that icon.
2. Click "sign out of Chat"
3. You will be offline for chat on your yahoo mail
4. Then sign in on your yahoo messenger.
Hope this information can help.
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Check your Messenger is Sign in at the Time of Sign in to Yahoo mail
Check in MOBILE phone/any other Device as you Signed in
Check in any other Browser as you Signed in
Check any other yahoo account is Signed in your Computer
Restart your PC
Sign out from Mobile/any other Device
Yahoo has prevented us from having 2 Instant Messaging capable programs open and active at the same time. For example, Yahoo Messenger with Yahoo Mail or Yahoo Web messenger, your mobile phone, Ipod, or other computers etc. etc. Yahoo classifies all these programs as "Different devices or locations". Navigating from one to the other will close one program and you may get the notification message you refer to. OR someone has hacked into your account- Report to Yahoo and Try to Recover it-Send report Politely and concisely.Do not try to Send More report for Same cause.. If this Helped -Rate ME...Thanks for Contacting FixYa
Yahoo products like messenger and mail, rely its connection through windows Internet Explorer. If you are currently experiencing trouble loading this browser, chances are your yahoo messenger will not work completely.
Don't let anyone fool you into reinstalling anything. The problem is with Yahoo, NOT with your computer.
You can TRY the following to force it to somehow work
FIRST sign out of Yahoo on the Mail page. Kill all your browser cookies. Turn off the whole computer, and start it again.
After you restart, go to an Answers page. Sign in from there.
1) Then go to mail from the Mail link at the top left corner.
2) do not use the Check Mail button. Instead, use the Browser GO button
or Refresh button, to force the whole page to load again.
3) if the Reply button does not work, COPY the email and sender
address, click COMPOSE (which still seems to be working) and paste it
in, to make a new mail out of it. Copy it all in, then copy and paste
off the sender's address to the address box. If you try to go back to
get the address separately, you will lose the content you've just
4) BEFORE trying to click on Compose or Contacts, REFRESH the page first.
ANOTHER way to get the Mail is, if you have Messenger, sign into
Messenger and use the links there to get at your Mail. After that you
might still need to do some of the above tricks, but it seems a bit
better through Messenger.
Install older version of yahoo messenger.. And let me tell your one thing that, when to try to login to your yahoo account on yahoo messenger, your internet connection must be responding. This you can ensure by keeping your server busy(opening websites). The problem you are telling might be caused when you are trying to login to yahoo account through yahoo messenger and yahoo mail. I recommend you that you open yahoo account through yahoo mail(only if you are unable to sign in to yahoo account through yahoo messenger.) yahoo mail now-a-days is providing yahoo chat service when you sign in your yahoo account on yahoo mail. at left side of your mail box you can see yahoo mini messenger.
Please reinstall the Yahoo messenger and make sure to install the latest version.
I hope this information allows you to resolve this issue.
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