Question about Canon PIXMA MP780 All-In-One InkJet Printer

2 Answers

Error: ''Wrong Cartridge'' when no new cartridge has been installed

An error spontaneously came up on the LCD of our Canon Pixma MP 780 stating ''wrong cartridge''. No new cartridge has been installed recently. The cartridges we use are often refilled, could they be faulty or could there be a rpoblem with the printer?

Posted by samara_hodso on

Ad

2 Answers

Anonymous

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

I just had the same problem on my MP780. Like samara no new cartridge was installed. Found much better reason on the 'Inkjet Printer Forum' on the following link.
http://www.nifty-stuff.com/forum/viewtopic.php?id=4410&p=1
My problem is exactly what they suggested, which is the actually the Print Head. It is separate on the Canon printers. I tried cleaning it after taking it out (after removing all the ink cartridges and then lifting the hinged top of the carrier)- but no luck. Fortunately I also have a working Canon i865 printer which has the same print head. Transfered it to prove the fault. The error message on MP780 disappears and it runs again. Now I have to see if I can buy a replacement and if the cost is worth paying.

Posted on Apr 17, 2010

Ad

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 232 Answers

It is probably one of the cartridges. Usually, when the message "wrong cartridge" appears, the cartridge is faulty.

Posted on Apr 11, 2010

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Our new mp 250 printer has a number 2 flashing and the letter p flashing


Hello,
the error code states you have a cartridge error.
So either something got stuck in the printer, the cartridge is not inserted correct or some ink/dust/fingerprints are on the chip/contacts of the cartridge.
Try taking the cartridge out and clean the contacts (thats the part on the back, not the bottom where the ink comes out) if nothing helps maybe try an other cartridge.

Mar 02, 2011 | Canon Pixma Mp250 Allinone Inkjet Photo...

1 Answer

What is error e5 in mp 198 printer


E5 - The ink cartridges are not installed or a non-supported ink cartridge is installed , or the ink cartridges are not installed properly..

  • In certain models of Canon Pixma printers such as the Canon MP160 and Canon MP150, you may receive an E5 error when trying to print. In this state, you will not be able to use any of the functions of your printer. The error itself is an ink cartridge error. It may be that you are using generic or off-brand ink cartridges in your Canon Pixma printer. Canon Pixma printers do not work with other brands of print cartridges; invest in Canon brand ink cartridges and this should take care of your problem.
  • Nov 18, 2010 | Canon PIXMA MP210 Photo All-In-One Printer

    1 Answer

    MP 780 displays error message "Wrong Cartridge" How do I fix and reset this error message,


    Wrong cartridge on Canon means the printhead has gone bad, nothing to do with the inks. You just need a new printhead. The part number is on the side of the printhead and starts with QY6-

    Jan 28, 2010 | Office Equipment & Supplies

    2 Answers

    Won't print black ink text; looks like faint watermark print; ran all maintenance check several times (nozzle checks, etc)


    Remove the black cartridge and soak it with an alcohol free window cleaner soaked paper towel let it sit on the towel for a good thirty minutes then wipe clean and put back in printer run nozzle check if necessary.

    Oct 09, 2009 | Canon PIXMA MP780 All-In-One InkJet...

    3 Answers

    HAving trouble printing


    Check and make sure you did buy the right one first.

    Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

    Apr 23, 2009 | Canon PIXMA MX310 All-In-One Printer

    1 Answer

    Canon Pixma MP 780


    This may seem to be a stupid question but, is it the right cartridge?

    Is it a genuine Canon cartridge or an aftermarket replacement that "suits" your printer? If the latter, try getting a genuine Canon cartridge and install that and see if you get the same error message.

    If you still get the same message, take it to a repairer and get them to check it out for you.

    Good luck.

    Mar 26, 2008 | Canon PIXMA MP780 All-In-One InkJet...

    2 Answers

    Mp 160 don't work


    hi dear

    this the error code
    E9 The connected digital camera / video camera does not support Camera
    Direct Printing
    E14 The Ink cartridges whose destination are wrong
    E15 Ink cartridge is not installed E16 - Ink remaining is unknown
    E16 -E19 Failed to scan head alignment sheet
    E22 Carriage error
    E23 Paper feed error
    E24 Purge unit error
    E25 ASF(cam) sensor error
    E26 Internal temperature rise error
    E27 Waste ink absorber full or platen waste ink absorber full
    E28 Ink cartridge temperature rise error -
    E29 EEPROM error
    E33 Paper feed position error
    E35 15 USB Host VBUD overcurrent error - USB
    E37 17 Abnormal motor driver error
    E40 20 Other hardware error
    E42 22 Scanner error
    E2-2 No paper (ASF)
    E3-3 Paper jam
    E4 No ink
    E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
    or the ink cartridges are not installed properly
    E8 Waste ink absorber full, or platen waste ink absorber full




    First, download the software at http://www.box.net/shared/4yblbn34kg

    Secondly, to run the software your printer has to be in service mode. Do that by
    - unplug cable
    - press and hold "power" button
    - plug cable
    - press "resume" and release
    - release the "power" button
    At this stage, your computer will detect a new hardware

    Run the software.

    oke

    Jan 15, 2008 | Canon PIXMA MP160 All-In-One InkJet...

    Not finding what you are looking for?
    Canon PIXMA MP780 All-In-One InkJet Printer Logo

    599 views

    Ask a Question

    Usually answered in minutes!

    Top Canon Office Equipment & Supplies Experts

    old marine
    old marine

    Level 3 Expert

    2345 Answers

    Cindy Wells

    Level 3 Expert

    6259 Answers

    efs_perpends
    efs_perpends

    Level 3 Expert

    1997 Answers

    Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...