There are no matching paper size. Place paper in first tray.

make sure the paper in the trays are the same size as what your sending

was the computer os updated, 8.1 to 10 or ?????

try this

Self Help Product Support Konica Minolta Business Solutions Inc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

If your copier is connected to your network and you get this error, the answer is no. If you are getting the miss match error then the print job could be stuck in the que. This would cause it not to print. If you dont know how to clear the print job, restart your computer and try to print again using the correct paper size.

Someone has told the machine to either make a copy or print from a PC to the Bypass feed tray on the copier. If you are not trying to print something by using the bypass tray then just turn the machine off, then on again to clear the request from the copier. If you are trying to print or copy from the bypass tray then simply insert the correct paper size and direction into the bypass tray slot and the machine should automatically begin printing.
Good Luck and Thank You for using Fixya.

H2 error code means that the paper size you are feeding into the machine does not match the paper size programmed into the machine. Minolta's are picky about these 2 size matching. So if you trying to print onto A3 then when you select the multipurpose tray it must read as A3.
Here is the info from the factory service manual:
H2 The length of the paper set does not
match that of the paper actually taken
up and fed in.
• Load paper of the correct size again
according to the set paper size.
• Turn OFF and ON the Power Switch.
• For copier tray: Slide out and in the
paper tray in which the size error has
occurred.
• For Manual Bypass Tray: Place paper
in the Manual Bypass Tray.
• For Multiple Bypass Tray: Unload
paper from the Multiple Bypass Tray,
then reload it back again.

The machine keeps track of what paper was reqested last, and asks you to change paper if the new job is different. I get the "put media" message and have to open and close the drawer if my next print job requests a different paper. So I suggest you gently open and slam the drawer a couple of times, or see if you can find the sensor switch that monitors whether the drawer is open. Also check if your paper guides in the drawer are clicked in place.

Mr Stephen You have to check paper settings at 3 places first that you are putting correct paper size in correct tray and the paper supporter is touching the paper. Secondly your documents page setup paper size. Finally go to printer properties and under paper selection you will find letter size change it to a4 Thankyou for using free solutions at yafix-ratings from your side would be appriciated.

make sure that you specify the same paper size in the print dialogue window - i.e., in MSWord go file - print - properties - and make sure paper size in the dialogue box matches media type in printer tray

The printer is setting the size from the position of the tray guides.

If it is reading it as K16 then that is the closest size to the paper you have loaded. The device will oook at the tray and then set it to the closest match this is the function of the Auto size feature.

Try measuring the paper and entering it as a custom size instead. Mimic the setting through the driver of course.

Run it through the bypass tray and be sure to specify the stock type/weight for proper printing.

How about this, if you look what paper tray are avaible from the display pannel, is there a matching size paper tray or is the tray you are trying to use another size then lets say LTR. Is it a different size, if so you may have paper jamed behind the paper tray causing a different paper size, if so remove the jamed paper..... Also, the other suggestion are good as well.