Not sure if this was explained to u but these washers do not fill like the old top loads did... the machine uses very little water, the clothes are rolled over and over through the water as it cascades down and up through the agitator. If you look at the agitator you'll notice it does not have an elongated spindle, it's not required. Although the machine doesn't fill your clothes will be fully washed, this design was developed to conserve water...
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