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Did anything spill or blowup inside? Remove the glass tray and be sure all is clean and dry.
If something did blow up (food or liquid), find the small mica window on the inside, and carefully remove it, clean up, dry off in the cavity too, and replace it.
Try to use. This has fixed 3 different microwaves for me. Hope it helps you.
if everything works except the heating, it is most likely the mag tube is on its way out.........that is the most common reason for it not too cook.......since the microwave is a GE and it is 3.5 years old, i would say you are better off buying a new microwave, the mag tube starts at around $70.00 and up + the labor it costs too have a service person put it in........around another $60.00
This just happened to ours as well. Apparently the magnetron (device that creates radio waves that heat the food) is broken. I'm trying to pry the darn thing out of our kitchen now so I can replace the magnetron. Look for this part WB27X10489 on Google. I found it on ebay for $65. If it fixes the problem I'll post again.