I can put videos and pics on it in MSC mode, but when I switch it to MTP mode for music installs, it turns on for about 10 secs. and says connected for about 2secs. then shuts off and 2 secs later turns on and does it again. I'm running windows xp sp2
media player 10
P.S. this only started to happen when I downloaded the updater. Also now when I charge it the whole screen shows the battery charging, where as before the update it did not.
Is there
any way that I can start from scratch, like when I took it out of the box or fix it
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626 Answers
Re: Sansa e250 wont stay on in MTP mode
You can download the "recovery tool" from the SanDisk website. This will "format" the device and revert the firmware to original.
http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe
Best of Luck.
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Usb mode is in settings push center button choose between msc or mtp....
MSC
will allow you to see the expansion card mtp won't.....MTP shows you your music folder in the media folder thats where you put your music
plus expansion.....If no usb mode the player is manufactored to be in msc mode....
make sure your usb 2.0 driver
is installed....... Connect to the mother board.. MSC is best create a music1 folder and put music in there then there is no switching back and forth to mtp ms....MSC can sync the player and the expansion card
Hope this helps. See the section about the hot fix first----- If you are using Windows XP: you need the following. Windows XP SP2 or higher Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
If you are using Windows Vista: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. Download the hotfix from-->>> http://support.microsoft.com/kb/939211. Run the hotfix.
Refresh the players driver Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.
Instructions to connect in Forced MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/61
Instructions to switch player to MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/207
If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware
NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode.
Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit ......
Hope this helps. See the section about the hot fix first----- If you are using Windows XP: you need the following. Windows XP SP2 or higher Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
If you are using Windows Vista: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. Download the hotfix from-->>> http://support.microsoft.com/kb/939211. Run the hotfix.
Refresh the players driver Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.
Instructions to connect in Forced MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/61
Instructions to switch player to MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/207
If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware
NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode.
Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit ........
Remove the back and check and see if the battery isn't fully connected I put a folded peace of paper and put it on top of the battery
and put the back on.
Usb mode is in settings push center button choose between msc or mtp....
MSC
will allow you to see the expansion card mtp won't.....MTP shows you your music folder in the media folder thats where you put your music
plus expansion.....If no usb mode the player is manufactored to be in msc mode
make sure your usb 2.0 driver
is installedMSC is best reate a music1 folder and put music in there then there is no switching back and forth to mtp msc
make sure the mode of the player is in MTP or if you have a version 2 player the default mode is MTP. If you are receiving an error about "Not Enough Space for Music DB please free 6mb" when turning on the player. Format the player using windows explorer and the mode should be in MSC.
Hi there , in the settings menu in your player if you go into usb you can change it to msc mode and it will read as a normal usb drive so you can transfer songs etc
just keep it on the mode to put music on and when you want to delete music or videos just right clic on the song and look for the word delete and clic it
okay, heres wut u can try. try to switch the USB mode from MTP to MSC (in settings, go to USB Mode and switch from MTP to MSC.) And then in the MSC mode connect it to the PC. I dunno bout ur sansa, but my did a Database Reboot, and the computor could see the player. Then u can switch it back to the MTP mode (czu its much mroe comfortable). Although i think the 0.5 gigs are lost forever (i lost 1.5 gigs,)atleast now u can dwonlaod songs on ur player.
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