Question about RCA RP5012 Digital Voice Recorder

3 Answers

RCA voice recorder problem

I am trying to play what i recorded on my voice recorder on RCA digital Voice Manager and it says Framesize is negative value.. what is going on?

Posted by Jin123 on

  • 10 more comments 
  • thomaspaine Nov 29, 2007

    I am trying to play what i recorded on my voice recorder on RCA digital Voice Manager and it says Framesize is negative value.. what's the problem?

  • Anonymous Dec 15, 2007

    same

  • bizzykhai Dec 15, 2007

    same problem, "framesize is negative value", will not play, convert, or be saved to computer.

  • Anonymous Dec 16, 2007

    I have the same problema

  • Anonymous Jan 21, 2008

    I got the same message. My recording quality was on HQ, but I don't know if that has anything to do with it. When I tried to create a wave file, it said "encoding," but the progress bar never moved past 0%. Frustrating. I just might be returning mine.... :(

  • npie Jan 24, 2008

    Same problem with the RCA RP5022. I tried upgrading the DVM (digital voice manager) software to version 3.24 but it didn't help. When you want to play a recording, every once in a while it says "Warning Decoding: Framesize a negative value." with a box to click OK. It will allow me to make it into an .exe file (which is of no use to me), but when I try to make it into a .wav file, it starts and then freezes until I close the program.

  • chinthaka Mar 16, 2008

    I got the same problem several times.

  • Arge May 18, 2008

    RCA RP5022. I am unable to play or save the file into my computer. It allows me to play only thru my Digital voice recorder only. It displays a message in a box "Negative Framsize". I need to transfer the file and play it to my computer.



    I installed a version 3.24 and it didn't work.

    Can you help me/advice me?



    Thanks

  • Anonymous Jun 11, 2008

    Same here. I have RCA RP5022 and when i try to play this one file it says warning decoding framsize is negative value. It won't let me play or anything. What does this mean?

  • glitchnotes Sep 26, 2008

    I have the same Issue. The recorder was working fine for a month then all the sudden I get a "Framesize is negative value"

  • esigridb Nov 10, 2008

    same "framesize decoding" warning for RCA voice recorder. First time this has happened in the year+ I've played it through computer. Do have new computer running VISTA. Could that explain anything?

  • wecktl May 11, 2010

    i cant get the voice activation to work.dont know how to erace messages

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3 Answers

Anonymous

Lindfors127,

I used this solution and it works. Unfortunately it, of course, deleted a recording I wanted to save.

Too bad RCA doesn't include those instructions with the notation to do so PRIOR to making a recording you want to keep.

Sent a note to customer "service" but seriously doubt I will hear back or that they will do anything.

Thanks.

PS - tried to use the rating link here to no avail

Posted on Jun 23, 2008

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I let my rechargeable batteries run down before I closed a file. When I later transfered my file to the computer to the RCA Digital Manager program, I could do nothing and got the "Code Warning" message.
I left my DVR plugged into the USB cable and formatted my "removable drive G" which was my DVR. After that when I tried to turn on my DVR I got a blinking message "format." In desperation I pushed in the button for deleting a file from my DVR steadily for about five seconds. Voila! Everything came back to normal. I was able to turn my files into exe. files once again.

Posted on May 19, 2008

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Anonymous

Same problem. I'm going to return mine and make sure I do negative advertising for RCA.

Posted on Mar 27, 2008

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2 Answers

I'm trying to transfer a recording from my RCA RP5022A digital recorder to my XP computers. A pop up states framesize negative and I can neither transfer, copy or delete the file from the...
PC Connection Instructions for RCA RP5022 Digital Voice Recorder from the below link:



http://voxrightnow.custhelp.com/app/answers/detail/a_id/8925/~/pc-connection-instructions-for-rca-rp5022-digital-voice-recorder


Hope it helped.

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Your best bet is to play the recordings through the headphone connector to a pc audio line-in connector and capture the audio using something like Audacity. Then output them using audacity to mp3 to play on your mp3 player.

These units are notorious for their failing USB feature.

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I tried DOS, too. Nothing worked.

The only thing left to try is connecting the recorder to the computer via a cable from the line out of the DVR to the line in of the audio card, and record from there. I'm going to try this, then return the recorder, if possible. Mind you, I've gone through several of these recorders and all of them have had this problem... eventually.

The customer service person there at AudioVox/RCA was direct, helpful, but clear that I couldn't do anything but reformat the recorder. Though she didn't really seem to care, by her tone, one way or another. They were still reproducing this product even with the flaws that exist (they certainly did not take ownership of the problem... they said it was out of their control and the problem was just like a virus).

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Framesize is negative value
All I can say is, get used to it. Customer support will be of no help, at all. They;ll advise you to reformat, whcih will delete everything and does nto solve the problem. Then they will tell you to check your compatibility settings, which doesn't solve anything. I have this recorder, actually two of them and my brother in law has one. Two of them work fine, the toher does not. Sometimes it worls sometimes it doesn't. I wrote to support and told them I had reformatted numerous times without it helping. Guess what they said when they wrote back? They gave me instructions on how to reformat. They said I should backup my files so i would nto lsoe them. Well, I can't back them up if I can't get them off the recorder....I've ran into numerous people with the same problems and the same stories abotu customer support. SOme of the complaints date back over a year.

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Mar 06, 2008 | RCA RP5020 Digital Voice Recorder

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Framesize is negative value
Here is something that has worked for me when nothing else would.

In Win XP, right click on the drive letter for the RCA DVR and select properties, tools, error checking. Click the "Check Now" button. Check both the "Automatically fix file system errors" and the "Scan for and attempt recovery of bad sectors" boxes. Then Start.

Usually, my file is repaired completely with no losses, but once in a while I end up losing segments of the audio. But having some is better than none.

Lastly, when I run into a problem like this, I always make it a point to reformat the drive after I salvage the files. If you don't, more files will get trashed in the future.

I hope this helps someone. Pass it on or post/link it to other sites.

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