Question about Office Equipment & Supplies
I have had the HP Photosmart 3313 All in one printer over a year with no problems and of course the warranty is over. The problem I am having now is the copying and scanning. When I copy, I get a vertical line running the lenght of the paper. I also get the line when I scan an image. The line appears in the window (when copy preview). The problem is driving me crazy because I have done all troubleshooting requirements and then some. I do notice that when I print a large volume of copies that the vertical line fades a lot but, does not dissapear totally. I have all online updates in software too. My last option is to reinstall my software and then update it online Any Clue? If it cannot be fixed in house, would it be cheaper to buy another one or take it to a HP dealer and request to have it fixed? Also, if the piece or part can be identified as to what the problem is, what does it generally cost to replace that piece or part?
I have Hp Printer Photosmart 3313 i get error Oxc18a0201 can you plz. try to help me.
Posted on Jun 25, 2008
Hi, I really appericate all your efforst. You can try the steps in the below webpage to fix the issue. Here is the weblink: =========== http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00410921&cc=us&lc=en&dlc=en&product=439491&dlc=en&lang=en =========== Just click on the weblink or copy the entire weblink and past it in the address bar of the internet explorer and press enter this will open a webpage with title" HP Photosmart 3200 and 3300 Series All-in-One - Copies, Faxes, or Scans Have Vertical Black Lines" this sould fix the issue.. Regards, Barret.
Posted on Sep 27, 2007
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