A new cartridge that printed fine for a few days. Then, something strange happened... Can't recall exactly... then all pages have 3 white stripes. I have shaken the cartridge a few times, held down the button, shut it off... What next? THANKS!!
If the blank stripes go up and down the page (vertical) then it sounds like the laser lens has simply got toner on it. remove the toner and photo conductor units. Look for the glass panel that covers the laser lens and simply wipe it off with a cloth. Some machines incorporate a lens wiping pad that can clean the lens without taking out the parts. I can not remember if the 1710 does or not.
I also have the 3 HORIZONTAL fated stripes.
Any ideas?
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