Make sure that the needle was put in the needle holder correctly and tightened into the needle holder correctly..
if the needle was in the needle holder correctly and it's still hitting the bobbin carrage then the machine needs to be checked to see if the sewing machine needs a adjustment
SOURCE: Bobbin Carriage clanking noise, yet the machine sews fine??
If your bobbin area is making a noise, then do NOT sew with the machine until a reputable technician looks at it. You may have thrown something just a little off line - not enough to affect sewing NOW, but it could easily cause troubles down the line.
I suggest you call ahead and talk directly to the repair person - not to the sales person. Ask if you can bring in the machine while he/she is in the shop so they can listen while you run it.
You aren't trying to cheat the store out of the repair charge, just ensuring that the problem is diagnosed correctly.
You paid lots of money for this machine - it deserves good care.
SOURCE: Needle hits bobbin outer casing
Your hook/needle timing is off and it needs to be seen by a technician before you damage the hook. Some dealers can do a 24 hour repair for an additional charge.
sewman7
SOURCE: Anna had this problem with her Pfaff 332 sewing machine, I do too
I believe that the bobbin case holder has become unlatched, for lack of better terminology. I have one of these machines, and my first experience with one was exactly as you are describing. A friends grandmother brought it to me because it kept breaking needles and wouldn't complete a stitch.Put the bed table in the lowered position, leaving the free arm exposed. Remove your needle, presser foot, and bobbin case, leaving the bobbin door open. Next remove the two screws that hold in the feed plate, and remove the feed plate. Looking down into the bobbin area, manually turn the bobbin case holder. There is a small slot in the top of the bobbin case holder, look for it as you turn. A small latch protruding from the bed plate is supposed to be clipped into that slot, and if the latch is still there, you likely will not be able to rotate the holder into place: This is good news, it means nothing is broken. Loosen the three screws (two silver on the top of the bed plate and one black in the area where the feed plate goes) which hold the bed plate in place, but do not remove them. You should be able to lift the bed enough to get the holder into place, and then set the bed back down and tighten the screws. Reassemble everything, throw in a new needle and see how it goes!
SOURCE: singer quantum cxl sewing machine needle hitting metal
Your needle is probably to long or you need to open it more
SOURCE: Top thread won't pick up the bobbin thread
re insert the needle, maybe you did not put the needle up as far as it is to go. Make sure the flat side of the needle is to the back of the machine. Without any thread in the machine hand turn the wheel and look to see if the hook of your bobbin would/could catch the thread (to see if timing is right)
then thread the machine and hand turn the wheel and see what it is doing.
Your timing might be off, but I do not think that is likely. Though it is possible that when the needle fell out, it hit something hard, broke, and pushed the machine out of timing. then you need to bring it in.
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