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Paper jam I cannot see

A corner of the paper tore off and is jammed in the printer. I cannot see it or tell where it is. I have taken off the back door and I cannot see it at all. Thank you!

Posted by Lawrene on

  • 1 more comment 
  • Lawrene Sep 06, 2007

    I am not sure what you mean by the side cover.
    I did open the door on the top, the one where a paper could get stuck it you were faxing or putting papers on top to print. I've used a flash light and tried to probe where I felt I could do it safely, but I still don't see the paper. I am sure there is a paper in there because a big corner of a sheet did not come out with the rest of the paper.

  • Lawrene Sep 07, 2007

    I have done what the video showed me to do and I still do not see the paper jam. The screen on the printer calls it a "carriage jam." I believe this is the same as a paper jam! Is there any other way I can access the inner rollers? The rollers that I can reach are not jammed, to the best of my knowledge.
    Thank you,

  • Lawrene Sep 07, 2007

    I have found the piece of paper that was stuck in my printer. I got the carriage to move. I had been stuck under the carriage.

    Thank you so much for your help!


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You may need to open the side cover, cover within the top cover. Sometimes it stuck on the roller... Check you manual on how to perform this..

Posted on Sep 06, 2007


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Related Questions:


Paper jam

  1. Take the paper out of the paper trays. This will prevent any more paper from being drawn into the printer to further the jam.
  2. Remove the cover from the housing of your Lexmark printer. This will expose the inner workings of the printer, and you also should be able to see the jammed paper.
  3. Pull gently on the jammed paper. In many cases this is all that is required; the paper jam should move out slowly and smoothly.
  4. Press the flashing paper jam button. This will allow the rotors to turn freely, which will facilitate the easy removal of the jam.
  5. Unplug your Lexmark printer if the jam persists. This will allow you to pull more firmly without the gears working against you.
  6. Examine the inner workings and confirm that all paper and shreds of paper have been removed. If the paper tore during the clearing, make sure none remains or it will inhibit normal printer function.
  7. Plug the printer back in, refill the paper tray and try to print again.
Thank you.

Paper Jams in Right bottom corner

it must be a small piece of paper inside your paper tray...
you need to open your printer cover...
its easy,you just need a screwdriver...
believe me,its easy to do it....

The paper twists and causes a jam on every print

sounds like something jamed in the rollers like a pin etc

My MX310 got a paper jam and when i pulled the paper out a small piece of the corner tore off and is still stuck in the printer. The printer now continues to claim there is a paper jam but i cant visually...

Remove the paper following the procedure below.
(1) Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.
If the paper tears and a piece remains inside the machine, turn the machine off, open the Scanning Unit (Printer Cover) and remove it.
Be careful not to touch the components inside the machine.
After removing all paper, close the Scanning Unit (Printer Cover), and turn it back on.
If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically.
(2) Reload the paper in the machine, and press the OK button on the machine.

Paper jam

Hi! In you case, you have to put not thick photo paper in your printer.

Paper jam R240

A qualified - manufacturer certified servicer is needed here. Your are correct, the missing piece is still inside and also, yanking-out a paper (while it is being fed by the printer) will have a definite damage on the paper-feeding mechanism.

In-warranty or not - u need to call the manufacturer.

My dell 1700n Laser Printer Paper Jam Light stays on

The sensor is stuck open or closed. It needs to move back and forth between the sensor. Check the paper path for the sensors.
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