I am having the same problem with the same model phone! The line works with another phone but not with the GE cordless. If I call someone with the GE cordless they can hear it ring and hear me talking but I cannot hear them speaking.
Silver Spring MD
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Most likely that it is the speaker on the handheld part of the phone. Your sound comes from the base itself when you put your current connection on Speaker-Call. So if you cannot hear the dial tone OR the person on the other end unless on "speaker" it's just the handheld and I believe there are places online you can purchase JUST that part if needed.
After you call the first person press the shift button or green phone button on your phone. You will hear a dial tone to dial the other persons number.After you dial the number press the shift or green phone button again to bring you back to the first person you called. You should still hear the phone dialing the other person and when they answer you will have a 3 way call.
This is probably because dial tones and ringing tones are part of an archaic system. Your cell phone still makes these noises as a courtesy, and you hear the dial tones/ringing tones when you make regular calls because your phone is communicating with the standard phone system.