Question about SanDisk Sansa e260 MP3 Player

2 Answers

Help sync promblems

Posted by stevehecman on

  • stevehecman Sep 06, 2007

    I took songs of a beatles and led zeppelin cd and added them to my wmp 11 where i also have on line store bought songs.I added the cd songs first to the windows media center. They also showed up in wmp 11 I assume that is not a promblem.Then i added the on line songs to wmp11.This is my second sansa mp3 player. The led Zeppelin songs played on that one but the beatles did not. On this sansa neither will play. When i try to play those songs this message appears on the sansa synchronize to continue your music subscription. They will not play. All the online music store songs play fine. Thanks for your time

  • stevehecman Sep 06, 2007

    How do I go about removing [deleteing] the titles from the sansa? tHANKS AGAIN FOR YOUR TIME



2 Answers


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Posted on Sep 07, 2007


Timothy D

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Could you elaborate on your problem?

Posted on Sep 06, 2007

  • Timothy D
    Timothy D Sep 06, 2007

    Licenses are required when you are using subscription music (i.e. - Rhapsody monthly). They need to be updated every 30 days. Just reconnect your device to the service and it will update automatically.

    If you are not using these services and you have transferred music from your own cd's. The default settings for Windows Media Player are "copy protect my music" which would give you this same error.

    If this is the case, you need to change the setting in Windows Media Player. Tools>Options>Rip Music "Uncheck copy protect my music". You may also want to change the rip tracks as setting to MP3.

    Then you would need to re-rip the tracks as unprotected, then transfer the files to the device. Make sure you remove the original files, as they will still cause you problems.

    Best of Luck.

  • Timothy D
    Timothy D Sep 06, 2007

    You want to delete them all?

    You can format the device thru My Computer. Right click on the device and select format.

    If you want to delete individual tracks, you can open the device thru My Computer and navigate to the Music folder and delete them from there. If you do not see the Music folder, you will need to enable hidden files and folders.

    Best of Luck.



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