Dish network vs. on screen problem

Which brand satellite dish you use? Gopakumar Gopalan Google

hartpark

It looks like you have lost the signal for the 119 satellite from your dish. Are you getting an error message, either 002 or 015, saying the satellite signal has been lost or acquiring satellite signal? First, check the cables on the back of the receiver to make sure they are secure. You can also run a check switch test to see if there is a problem between your dish and receiver.

Press the Menu button on your remote. This will bring up the Main Menu on your TV screen. Input the numbers: 6 (System Setup), 1 (Installation), and 1 (Point Dish). On the right side of the Point Dish screen are 3 buttons. Select the Check Switch button. Within the 2 large boxes are satellite numbers and green or red boxes. Make a note of the satellite numbers (should be 119, 110), the trans, the device, and switch. Super dish and alternate should not be checked. Select the Test button on the bottom of the screen. If a box pops up with a warning about TV 2, select Yes. It will now run the check switch test. Let it complete the test. After completion, the screen will automatically go back to the Installation Summary screen. You may get a message stating that the Check Switch test has found fewer satellites than previously detected. If you get this message cancel out of each screen (do not save the results) till you are back to the TV screen and it is acquiring Satellite signal.

If you don't get that error message, see if the information on the Installation Summary has changed. Then select Done on the next 2 screens and cancel out of the others till you get the message, Acquiring Satellite Signal. After it finishes acquiring satellite signal and downloads the program guide, see if you are getting a picture - try different channels. If you still have problems, please email me at, [email protected] If you are still experiencing problems, we will need to send a technician to fix the problem.

Ray Calo
DISH Network

Hi abracadab628my name is Mike Houston of DISH Network and after reading over your post andthere is a simple solution to your recording questions. You can connect you're Phillips/Magnavox DVD/VCR and run it through the DISH Network receiver and set thetimers up on your VCR/DVD player.

Hi rshowe610,my name is Mike Houston of DISH Network and I was going over your post and seewhere the Vizio TV is not reading the DISH Network receiver. There are a coupleof things to check first, you will want to make sure all connections are tightand secure. If you still notice the inputs missing from your Menu screen trychanging out the Cord/Cable of the missing input and replace it with anotherconnection and see if it reads it. If you still have an issue with the missinginput please let me know at [email protected]

Hi jlbhatia1952my name is Mike Houston of DISH Network and I was going over your post andwanted to see is there any three digit number on the top right of the screen, andif you do not have the three digit message on the screen are you able to see aprogram on your screen?

Hello! my name is Dan Busa with Dish Network customer support. If its just popping up randomly, there are two things you can try. You can unplug the reciever for ten seconds, also you can readdress the remote either option should resolve this. Here is a link with instructions: http://www.dishnetwork.com/SupportSection/remote-setup

Try a hard reset, follow the flow for 122 on this link...


http://tech.dishnetwork.com/departmental_content/TechPortal/index.shtml

Hi awillis98 this is Mike Houston of DISH Network, with the Archos DVRstation there will be a USB connection from the device to the DISH Networkreceiver, one the DISH receiver has recognized the external hard drive you willsee pop-ups on the screen that will walk you through the steps to configureyour Archos device. I will send a link to help with the setup for the externalhard drive. http://www.dishnetwork.com/SupportSection/setup-ehd

This is definitely not a Sharp Aquos feature. Any show related functions come from Dish Network. It might be a channel specific function which the Dish Network support staff does not know how to deal with.

This is an ancient message so you have probably long since found your problem.
There may be additional input settings to be made since it sounds like the set isn't seeing any input. If you are using the cable input on both the receiver and TV, you will have to set the TV to channel 3 or 4 to see the output of the Dish receiver.
There are three common ways to connect; via the familiar cable in/outputs, S-video with a separate audio cable, and possibly DVI. The TV's input may not search for and find the right input since many sets have a setting via their menu to force the set to look at a specific input.
It helps to have both the Dish manual and the set's manual side-by-side.