I receive "access" error while the lens continually tries to open and close. This repeats until I get a message several minutes later telling me "to power off and restart again" . I tried that many times with no success. I change my battery with no success. I changed my memory stick also without any success. I have tried to reset camera, but I am unable to press any function keys to begin the reset process. My daughter had same problem with her Cyber-shot several years ago too, but her camera was unfixable. Is there any way to diagnose this problem. I dont want to spend about $75 to have a Sony authorized dealer tell me that the camera is not fixable (of course the camera fell out of warranty about 5 or 6 months ago). I have also seen some blogs stating that if you unscrew the cover then the camera can still be fixed. Is this true? Thanks
I have the same problem!
Posted on Jul 29, 2008
Throw it in the bin
Posted on Jul 28, 2008
It's a problem with the lens. Usually, the internal focus lens jams up, or is out of alignment. It has to be opened up to be fixed, and the lens might have to be replaced. Occasionally, you can give the camera a good whack in your hand while it's powering up. Just be very careful not to hit the lens, or the LCD; as they can be permanantly damaged. Hit it with your palm on the corner, or edge. Also be sure the camera doesn't fly out of your hand...then it, or something will break, obviously.
Posted on Sep 06, 2007
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I had the same problem and banging the camera on a table a couple times fixed it.
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