Recovery Mode Okay all my music was deleted off my Zen when i formatted everything now all it says it that its in Recovery Mode ? how do i fix this ?

44 more comments
Nicolette Graham Sep 09, 2007

ii reset it and itz the same problem...but now it wont come out of recovery mode and it says it has a "firmware problem" !
coycoy Nov 12, 2007

none
none
coycoy Nov 12, 2007

under recovery mode says clean up,format all,reload firware and reboot
Beowulf 21 Nov 19, 2007

My Zen V plus mp3 player is stuck on recovery mode and it has a firmware problem.
Velsheda Nov 19, 2007

came out of the box with firmware problem and stuck in recovery mode. won't switch off and isn't recognised by the executable file with the new software. recognised ny my PC but only 31Mb on a 3Gb machine.
Anonymous Nov 21, 2007

Zen V stuck in Recovery mode computer say's"Player not connected"
Tenchan Nov 26, 2007

i tried downloading the link and ran it, but it just said firmware upgrade failed.

is there any other solutions?
Anonymous Dec 02, 2007

Tried to reformat. Player displays message in Rcovery mode and won't allow download of firmware that I downloaded from internet

RDP
skater81 Dec 08, 2007

same it will nt leave recovery mode and it says i have a firmware prob we tried the reset nothing happened
rob weav Dec 28, 2007

i cant get out of recovery mode i cant get out of recovery mode
Kirkland Dec 29, 2007

Zen V stuck in recovery mode. How do I get it out of recovery mode?
NAYNAE Dec 30, 2007

ALL MY SONG OFF MY ZEN V PLUS WAS FORMATTED NOW ALL IT SAYS IS RECOVERY MODE FIRMWARE PROBLEM. WHY??? AND WHAT TO DO??
Anonymous Jan 04, 2008

i need a firmware update it says i need a firmware update it says
Anonymous Jan 17, 2008

ecovery Mode problem, ecovery Mode problem,
Anonymous Feb 09, 2008

my Zen V PLus MP3 player is in Recovery Mode and it has a Firmware problem
Hugs177 Feb 24, 2008

my ZEN V Plus MP3 Player is stuck in Recovery Mode and it says it has a firmware problem. I cant listen to music at all...What do I do?

#17
k 1234 Feb 24, 2008

my music just just died and i shut it off and then i turn it back on and it said rebuilding libary what do i do ???
Anonymous Mar 11, 2008

my zen is in recovery mode and a cleanup, format all, reload firmware, and reboot appears. I tried to reset and reboot but it keeps coming up "firmware problem". What do I do?
manibal Mar 13, 2008

my creative player is on Recovery Mode, when i try to do smthing it shows that Firmware software problem. please help me to solve this.... i'll be so thankfull to you...
Anonymous Mar 14, 2008

Same problem Same problem
Anonymous Mar 17, 2008

my Zen V has the same problem. i tried doing everything but nothing happened and i can't fix it. i can't even listen to my songs. it's always on recovery mode. please help!!!!!!=(
Reese Pieces Mar 30, 2008

I've I've
witl_bianca Mar 30, 2008

i have the same problem
i just don't know how to reload the firmwire
please help me
Anonymous Mar 31, 2008

i cant get mine out of recovery mode either. =///
Anonymous Apr 25, 2008

it won't go back to the menu it won't go back to the menu
Anonymous Apr 27, 2008

its in recovery mode its in recovery mode
Emmylou456 Apr 27, 2008

my creative zen is stuck in recovery mode and wont charge
Anonymous May 28, 2008

all i did was turn my mp3 player on and it said it was in recovery mode.

then i tried to reset it and now it won't come off of recovery mode.

HELP!!!
Anonymous Jun 12, 2008

I've reset the player, then clicked on 'reload software'
I've downloaded the latest firmwaresoftware ZENV_PCFW_L22_1_32_01e.exe
when I start the software, it says 'your player is not connected' though it is
when i activate windows explorer, I can read the player
muyiwa mayowa Jun 19, 2008

charging my zen v,came back and what i saw on it was recovery mode.i cant even listen to music on it, i dont know what to do. i tried 2 rebot but still the same thing.
Anonymous Jul 17, 2008

my zen is saying recovery mode how do i take it out of that mode?
desi_simpkin Jul 18, 2008

my zen is stuck in recovery mode my zen is stuck in recovery mode
sur13 Jul 25, 2008

my mp3 has been in recovery mode for a day and i don't know what to do i've tried everything please someone help me i dont know what to do

HELP!!!!!!!!!!!
Anonymous Jul 31, 2008

in recovery mode

in recovery mode
Anonymous Sep 03, 2008

charging my zen i came back what i asw on it was recovery mode. i have tried d clean up process,fomart. reload, and reboot
Anonymous Sep 26, 2008

i turned off my zen mp3 player but when i tried to play it again, the player went on recovery mode and it has a firmware problem
Anonymous Sep 26, 2008

i need help with my creative because of a firmware problem
Anonymous Sep 26, 2008

the recovery mode screen just showed up one day when I sat down to put some new music on it
getatyatatto Sep 28, 2008

my shits fucked up

my shits fucked up
taglenn63 Dec 30, 2008

I went through all the instructions - downloaded the recovery tool and still have the same problem - stuck in recovery mode.
Anonymous Jan 01, 2009

Exactly the same Exactly the same
Anonymous Feb 11, 2009

All my music was deleted off my Zen and when i formatted everything now all it says it that its in recovery mode ?
i reseted but it still says recovery mode
Anonymous Feb 11, 2009

recovery mode problem firewall recovery mode problem firewall
tantrico Feb 25, 2009

After my last adding of music files, when I started the player it says "Recovery mode" and nothing happens.I erased the firmware as a last option but when I try to install a new one, the program says: no players connected to the system ?! Have you guyes any idea of what is happening to my player ZEN V plus 2 GB ?! Thank you in advance.
Anonymous Apr 05, 2009

it has some wackey firmware problem...i got tat irm ware reloaded but it again has the same problem
Anonymous Apr 06, 2009

i have the same ******* problem it goes to recovery mode it has been doing this for a while and it is peice of **** mp3player

1 Related Answer

Anonymous

4402 Answers

Detach your player from the PC if it is connected, and turn off the player.

If the player stops responding, you can reset the player. To reset the player, gently insert a thin object into the Reset hole located below the power switch.

Press and hold the Play button while powering on your player.

When the player displays the Creative logo, release the Play button.

It will display the following options:
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Posted on Dec 06, 2007

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I can't delete anything off of my Zen when it's hooked up to my computer. Also when I try to sync it Windows Media player says error and none of the songs sync.

try formatting the device... if that doesnt work,put it into restore mode by holding the play button while turning it on.the select clean up option...do not try the firmware upgrade option beacuse it may get stuck on recovery mode.

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I have formatted my zen stone , and all files are gone for the system. i think. i can't listen music anymore can somebody help me please

if you have formatted your zen stone there is going to be nothing on there, because formatting is when it deletes everything. so in order to listen to music you will have to put some on, whatever you are trying to listen to music from.

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download this tool and upgrade the firmware of ur device!!

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but i need the exact model first

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Aug 25, 2008 • Creative Labs ZEN V Plus MP3 Player

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Stuck in recovery mode--would love to avoid buying a new mp3

I had the same problem as your and it stopped working yesterday. After search for helps and now it is working again after I reloaded the firmware. But unfortunately everything is gone. You have to reload your musics again. You can try this out: 1) go to creative labs website to download the "Recovery Tool". 2) at Recovery Mode of your zen there are options: Clean Up, Format All, Reload Firmware, and Reboot. Try out Clean Up first if it still not working then try to Format All. After that try the Reload Firmware. After you done the Reload Firmware. 3) Shut down your Zen and try to connect it to your computer. Now your Zen will automaticlly power On and computer will recognize it as a drive. 4) Open the Recovery Tool you have downloaded at creative labs website. This tool will detect your Zen and follow it's instructions: It works with my windows Vista. Well, it works for me, I think it will work for your too. Good Luck!
May God bless.

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Jul 15, 2008 • Creative Labs ZEN Vision:M Digital Media...

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My creative Zen 8Gb wont allow more than 597 songs..

I'll run a cleanup on your zen, if that doesn't work then you should format it and re-transfer everything. Additionally, you may want to upgrade your players firmware.

How to enter the Zen’s Recovery Mode for Clean Up, Format All, Reload Firmware, and Reboot:

1. With the Zen off, press and hold the "play/pause" button.

2. Continue to hold until you perform Steps 3 and 4. If you accidentally release the button, start the procedure again.

3. Gently push the end of a thin object (like a pin or straightened paperclip) into the Reset hole. You should be able to feel the release click of the button.

4. Slide the On/Off/Lock switch towards the power button and hold until the boot screen appears on the display.

The Recovery Mode screen appears, and four menu items are shown:

Clean Up: A cleanup of the file system and database files takes place. All (uncorrupted) data should stay in tact. When the cleanup is complete, select Reboot. Your player restarts and starts rebuilding its music library. All files should remain intact unless they were detected as being corrupt.

Format All: This will completely reset the Zen and remove all user stored files on it.

Reload Firmware: This will prepare the Zen to accept a reload, new, or older firmware based on the specific firmware file you download and execute on a computer. Selecting this option will prevent your Zen from being able to boot, so make sure you have the firmware file on you computer and ready to load.

Reboot: This will execute a soft reboot of the Zen's operating system.

How to Clean Up, Delete Temp Files, and Reformat the Zen using Zen Media Explorer:

1. Plug the Zen.
2. Go to Zen Media Explorer.
3. Select "Settings and Information".
4. Select the "Tools" Tab.
5. This page will show you the options to Clean Up, Delete Temp Files, and Reformat the Zen.

(Warning: When reformatting, you will lose all files you put on the Zen)

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Jun 19, 2008 • Creative Labs Zen Digital Media Player

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Help me please I am getting crazy

Get the Recovery Tool from Creative's website

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If the player stops responding, you can reset the player. To reset the player, gently insert a thin object into the Reset hole located below the power switch.

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You will need to re-fromat it. Yes, it does wipe it clean, but hopefully you have either a backup, or all the song files on your music player ( Jukebox, Windows Media ect...) At this point though, you may be in for re-occuring problems. Good Luck!

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This is important; because, if you cannot get into Recovery Mode, then this is a sure sign of a bricked player. You could try a forced hard reset by going in and disconnecting the battery, but chances are, the player is bricked.

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