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Question about Roper 24 in. RUD5750DB Built-in Dishwasher

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Dishwasher won't dispense soap

I just moved to a new apartment where the old tenant left her dishwasher. When washing dishes the soap dispenser will not open to disperse the soap. Therefore leaving me with dishes that are only "cleaned" by hot water. The door is operated by a little roller to open and shut it. The former tenant wasn't a clean person by far. I cleaned it with white vinegar about 3 times and also a cleaner for dishwasher that I got from Walmart. Although I think cleanliness has nothing to do with this problem, what can I do?

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  • Anonymous Feb 16, 2009

    the soap hatch will open **** the soap willharden and not get used

  • Anonymous May 04, 2013

    This is my problem. What is the solution?

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  • 641 Answers

The dispenser's unit should be replaced. You can try as well to operate the dishwasher while putting the powder detergent or the tablet on the dishwasher's bottom and if you will get good results, to opereate the machine this way. Good luck!

Posted on Sep 06, 2007

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Well you can please follow the below steps -
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3. Switch dishwasher soap. Some dishwasher dispensers have difficulty with dry or liquid dishwashing soap, depending on the make and model of your dishwasher. Incompatibilities typically result in the dispenser sticking shut, which explains why the dispenser opens when empty. Switch to liquid soap if you are using dry powder soap, or vice versa.

4. Check the dishwasher soap dispenser's spring. The spring is located behind the dispenser top's hinge. Consult your dishwasher's original manufacturer's manual or user guide to find a replacement spring. Pop the old spring out with a screwdriver, and replace with a new spring. This should resolve any issues related to the dispenser failing to open.
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  • Allow the dishwasher to fill and make sure it is getting a proper amount of water. The dishwasher should fill for about 90 seconds. On permatuf models, the water should measure 3/8" above the island near the center of the tub. On all other models, the water should measure about 1/2" below the heating element.


  • Check the lower spray arm for any blockage in spray holes or items that would restrict its turning.


  • Make sure the soap cup has opened at the end of the cycle.


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