For a phone line dedicated only to the fax machine, the process is as follows:
- Press Menu/Set, 0, 1.
- You will see the Fax Receive window
- Use UP and DOWN arrows to change the setting to FAX ONLY
- Press Menu/Set.
- Press STOP/EXIT
Your fax machine will now answer every incoming call.
If the fax machine is sharing the phone line with a telephone, repeat the above steps and change from FAX ONLY to FAX/TEL This option will allow you to share the line with a phone only, not an answering machine. Once in FAX/TEL mode, the fax machine will still grab every incoming FAX call, and give a special ring (slightly different than a regular telephone ring) when it's a regular incoming phone call signaling you to answer the phone. I hope this helps with your problem. Best of luck!