Question about Brother IntelliFAX 2800 Laser Fax

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Incoming fax My Intellifax is not run through an answering machine. It's worked perfectly until just recently. I have not changed lines or carrier. I can send a fax, no problem, but if a fax is inbound, the machine rings the same as before, but instead of printing message, another ring occurs, as if someone is calling instead of faxing, and sometimes the machine spits out blank paper. The cartridge is new, and I can make copies, so it's not an ink problem. Senders are not getting a busy signal. Help!

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Anonymous

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Do you have the manual? Check your smart ring feature.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Posted on Sep 06, 2007

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My brother intellifax 4100e is not recieving faxes we can send and I called the fax it works and we can copy but cant recieve.


Does the machine actually answer the incoming call? If so does it give an error code? Are you using the genuine brother line lead? Finally make sure the line lead is plugged into the "line" socket and not the "tel" socket.

Aug 15, 2011 | Brother IntelliFax-4100e Fax

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We have the Brother Intellifax 4100E. It was working fine up until last week. Then it started not receiving faxes. We can copy, and send faxes, and receive the confirmation. I have checked the mode button...


Try calling the fax machine from your mobile and see if it picks up or if anything shows up on the screen of the fax machine. Is it possible that you have plugged the fax machine into the wrong telephone line? Try sending a fax to your mobile phone and see that the number is correct.

Mar 07, 2011 | Brother IntelliFax-4100e Fax

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If you can send a fax and receive a fax at any point, your fax machine is running perfectly. There is a phone line problem somewhere

Jul 04, 2010 | Brother IntelliFax-2920 Fax

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I can send fax out and they arrive perfectly, but it wont allow me to receive any faxes coming in.


If it rings and dosen't answer turn on auto answer. If it dosen't ring check to see if bthe fax is connected to the proper phone line. DickyO

Jun 11, 2009 | Brother IntelliFAX 770 Plain Paper Thermal...

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Brother fax 4750e can not receive or send fax. sender said the line just ring and ring endlessly


To set up for receiving Fax, do the following:
Press Mode button repeatedly untin Fax and Fax/Tel lights are lit.
Faxes will automatically print and answering machine will take the calls. If you have a dedicated fax line, do the following:
Press Mode button repeatedly until just the FAX light is lit. Then the machine will answer every call as a fax.

Apr 23, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
TAD
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.

Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Can only recieve some faxes


this sounds like may be there is a phone line problem on those two machines or that line is there dial tone??may be you need to have local phone company check this out

Dec 31, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Intellifax


Not familar with MNL, does sound like you have the receive mode set to manual. set to auto anser or answer machine. In manual mode the phone will ring until you tell the fax to receive. In auto mode after so may ring which you set, the fax will pick up...

Aug 28, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Machine does not answer phone


Some things to check-

I know you said it wasn't unplugged but check the phone line is plugged into the line socket. I don't know how many times I had people who people unknown to them (children, cleaners) have knocked out the line cord and plugged it back in the wrong socket.

Hit the on-hook or hook button and check for dial tone. This will check if the line is still working.

Also the fax will have a mode button. If it has been bumped while moving it could be on manual mode (the machine will not automatically pick up)

Jan 29, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

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