We made sure the power going to this was working, by plugging it into another outlet strip.
This unit has had a component failure in the power supply board. The unit should be sent or taken in to a service center for a complete testing and servicing. The customer support website is. www.fourstari.com They should be able to help you with your problem. I hope this information helps you with your problem.
Welcome to Fourstar Group's customer support site. The purpose of this Web site is to enhance the support services we provide to our customer's customers. We've provided a number of resources here to help you report and resolve problems, suggest improvements and learn about our products.
Things to have on hand for support
Technical Support Information Technical support is offered Monday - Friday* *9 a.m. to 5 p.m. (EST).
*Closed major holidays and the day after Thanksgiving
Phone :
(508) 435-4830 or (800)-639-3803
E-Mail :
[email protected]
E-Mail :
[email protected]
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