Printer starts printing 2 inches after the 1 inch top margin

I want to say it stems from whatever program you are using the print. My guess would be your margins are set two inches from the top. If that's what it is it is easily correctable. You just have to check your margins and access the number back to one you want to use. Otherwise it could be your nozzle alignment which you may want to run some maintenance and try to fix the nozzle alignment.

Hi,
I share a link please visit and follow step by step instruction.
I hope solved your issues.
http://ulearnoffice.com/word/printing.htm

Thanks,
HP Printer Support

Opening Your Document
Open your Microsoft Word document by double-clicking the Word icon on your desktop. If you do not see the icon on your desktop, then you can locate it where it is buried on your "Start" menu. Click "Start," followed by "All Programs." Then click "Microsoft Office," followed by "Microsoft Office Word." A new document will open on your screen. Click the "Office Button," followed by "Open." Scroll through the files listed, and double-click the one you would like to print. It will open on your screen.

Check Your Margins
By default, your page margins are set to 1-inch margins on the top, bottom, right and left of your page. You can check your margins or change them by clicking "Page Layout," followed by the "Margins" button.

Select New Margins
Select a different margin size, such as "Narrow," which indicate 1/2-inch margins, or "Wide," which indicate one-inch margins on the top and bottom and two-inch margins on the left and right. You also can select "Moderate," which indicate one-inch margins on the top and bottom and 3/4-inch margins on the left and right. Finally, you can select "Mirrored," which indicates one-inch margins for the top, bottom and outside. The inside margins are set at 1 1/4 inches.

Hope It's resolve all Your Printer Problem,
Or Still having Problem Then follow Us For Brother Printer Support

If you are preparing to print a document that you have created in Microsoft Word, you may be concerned that all the text on the page will print exactly as you see it on your screen. This is not always the case. You can adjust your print margins to ensure that your text prints on each page exactly the way you would like it to appear.

Opening Your Document
Open your Microsoft Word document by double-clicking the Word icon on your desktop. If you do not see the icon on your desktop, then you can locate it where it is buried on your "Start" menu. Click "Start," followed by "All Programs." Then click "Microsoft Office," followed by "Microsoft Office Word." A new document will open on your screen. Click the "Office Button," followed by "Open." Scroll through the files listed, and double-click the one you would like to print. It will open on your screen.

Check Your Margins
By default, your page margins are set to 1-inch margins on the top, bottom, right and left of your page. You can check your margins or change them by clicking "Page Layout," followed by the "Margins" button.

Select New Margins
Select a different margin size, such as "Narrow," which indicate 1/2-inch margins, or "Wide," which indicate one-inch margins on the top and bottom and two-inch margins on the left and right. You also can select "Moderate," which indicate one-inch margins on the top and bottom and 3/4-inch margins on the left and right. Finally, you can select "Mirrored," which indicates one-inch margins for the top, bottom and outside. The inside margins are set at 1 1/4 inches.

Print Your Page
Print your page. Press "Control" plus the "P" button. The printer dialog menu will come up. Make sure that "All Pages in Range" is selected. Press "OK." If your printer cannot print your new margins, then a new menu will pop up telling you to adjust your margins.

I hope you find it very helpful. Best regards.

It could be the rollers, try updating the firmware firstly, Sometimes the firmware will cause alignment and print quality issues. If that doesn't fix the problem, contact hp for a list of ASP's. 1800-334-5144

Al

This causes the printable area on the page to be that much less (10 3/4 or 10 1/2 on an 11 inch page). The software thinks the paper is 11 inches long and keeps track, down to the micro inch, where it is on the paper. When it reaches the 10 1/2 inches, your printer calls the page done and ejects it. However, the software thinks there is still another 1/2 inch to print (usually the footer area). Now when you insert a new sheet of paper, the software finishes printing the rest of the page (normally a blank footer) and form feeds to the next sheet. To correct what the software thinks the paper size is, you need to run the Preferences application and change the default settings. Select the Printer button. In the next window, select the 'Change Defaults....' button. Change both the Document size and the Paper size to a height of 10.875 and click OK. Try a new document to see if the paper size is correct. You may need to go back and change the height a few times until it is correct (the height changes in .125 increments). Usually either 10.875 (for 1/4 inch forced top margin printers) or 10.75 ( for 1/2 inch forced top margin printers) will work.

Envelopes can be printed from tray 1 or 2. Select the type of envelope you are using from the PRINT dialog box or the driver. In your program, set the margins. Typical margins for a commercial #10 or DL envelope would be: Return Address Top margin 15mm(0.6 Inch) Left margin 15mm(0.6 Inch), Delivery Address Top margin 51mm(2 Inches) Left margin 89mm(3.5 Inches). For the best print quality, position margins no closer than 15mm (0.6 Inch) from the edges of the envelope. Avoid printing on the seams of the envelope. Envelopes with a peel-off adhesive strip or more than one flap that folds over to seal must use adhesives that are compatible with the heat and pressure of the printer fuser. the extra flaps and seals can cause wrinkling, creasing and feed jams, could even damage the fuser.

check the header and top margin in your application. (word, Note pad, etc..)
default top margin for Microsoft word is 1".
also check the orientation of the printer output.

Go to the printer properties and try setting it up with border less printing.

Cheers

Dear
Please contact samsung Call center in your region. fothis type of support.