Labtec 961307-0914 Webcam Logo
Posted on Apr 07, 2009
Answered by a Fixya Expert

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Labtec Webcam - works in Yahoo, not in Live Msgr

I have been using my Labtec webcam for a long time on my Vaio laptop running WinXP SP3. The cam worked in Yahoo Msgr AND Win Live Msgr.

Now I'm on a Compaq Presario CQ70 (laptop) with Vista Ultimate. I downloaded an updated driver for the cam (webcam1051enu.exe). It works in Yahoo Msgr, but not in Win Live Msgr. In Win Live Msgr, I don't even see the labtec listed - only my built-in cam, which is HP Webcam 101. Another side-effect of installing the updated driver is that neither Yahoo nor Win Live can connect to the built-in cam now. :(

Any help would be greatly appreciated.

1 Answer

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  • Expert 8,637 Answers
  • Posted on Apr 10, 2009
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Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

C. Windows Live Messenger:
Go to this site http://download.live.com/?sku=messenger and download Windows Live Messenger.

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud


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