Model #27851FE3-B I can't get a dial tone on my handset. I tried all three handsets with no change in the problem. I unplugged the base from the phone line and plugged it back in with no change. What else can I do?

Hello
Just unplug the base unit from AC wall power socket for a while, say for about 5 minutes or so, replugh the base unit to power socket again. Place each handset on it and synchronise it with the base unit. As you put it on, you will hear a beep sound. Now the ahndset ahs been synchronised with base unit. Do this for the other two handsets. OK.

Hello.

Here are some tips, found online:

Reset the phone:

Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two instead of a couple to five minutes that way you can get more of an idea of whether your phone will work. After an hour or two plug in everything. If resetting the phone doesn't work then try the next step.

Check the surge protector:

Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone. It could be that the phone line plugged into the surge was loose or not plugged in securely.

Try a different phone plug, outlet.

Check the base:

Is the base dusty and have possible dirt in the prongs where the phone sits? Lift the base and blow off dust.

Check the handset for dirt.


Rub metal connections on handset and base:

Use a pen cap or coin and rub the metal connections on the bottom of the handset. Rub the prongs, metal connections on base.

Hope these suggestions help.

Check the Battery on the Handset. remove the pwr frm the base unit n connect aft 30 sec. aft this if it still says the same msg, then the handset needs to be replaced.

1) When the phone is in standby mode, press and hold the caller id/menu key.
2) Press the vol/ / key three times to select Dial.
3) Press the select key to toggle between Tone and Pulse.
4) Press the end key or return the handset to the base unit to complete the setting. The handset returns to standby mode.

This phone also has a feature that allows you to use Pulse dialing to make calls, but allows you to switch to tone dialing for automated systems (like “Please Press 1 for English) here are the steps for that:

Initially make your call with the pulse dialing mode. Once your call connects, press
the */tone key. Enter the desired number. These digits will be sent as tone dialing.
Once the call ends, the tone mode is canceled and pulse dialing mode resumes.

I had the same problem and my hubby managed to reset the phone by simply unplugging it from the electical network. Just wait for few minutes (the date goes back to 1 Jan 2005), then plug it again and try to dial a number. It should work.

All you have to do is put the phone that does not get a dial tone on the MAIN CHARGING BASE for 20 seconds! it will then sync up!

Good luck!

Are they cordless phones?If they are they get there dial tone from the base.If there is a blinking red light on the hand sets they lost communication with the base.Check your user manual to see if you need to program them to the base.

tk46

I was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the AC and phone cord from the base station and plugging both back it, then removing and replacing the handset to regenerate the security code.

I have the problem. I think it is because the battery i have in it was a Ni-MH and it should be a Ni-Cd. I am now looking for the right baterry Good luck Frank [email protected]

2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.