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Error 5100 is carriage error. Carriage is printer's cartridge holder. This means that there is some problem with printer's carriage, you'll need to check the plastic stick (around 1/4" wide). Also, check for any obstructions in the printer's carrriage path ( like small bits of paper stuck under carriage or any kind of paper jam).
Turn off the printer and remove the cartridges and reseat them after cleaning the carriage's bottom area with a Q-tip.
Hi there, Service Error 5100 Cause : Movement of the Print Head Holder is blocked. Action "Clear the paper jam or foreign object that is preventing the Print Hed Holder from moving, cancel printing from your computer, then turn off the machine and turn it back on again.
Hope this helps. Please rate my response. Thanks Have a good day.
Service Error 5100
Cause : The movement of the FINE cartridge Holder is blocked.
Action : Clear the paper jam or foreign object that is preventing the FINE cartridge Holder from moving, cancel printing from your computer, then trun OFF the machine and turn it back ON again.
Hope this helps. Pllease rate my Response.
Thanks.
Have a good day.
The unit may have a paper jam or stuck object inside, if you
have experience a paper jam error before, check the printer for any
object or paper stuck inside, clean roller.
Some error like this can be a problem on the feeder sensor and by this time you may need to replace and repair the unit.
Hello,
You will should be able to find information on that error for your printer by entering "error 5100" without quotes in the search box here. Then press Search. Then choose result 1 and follow the steps. Each step will have more detail available by click that steps link.
Hope this helps. Please remember to rate this information.
OK. It sounds like there's something on the carriage bar restricting the movement of the ink carrier. Perhaps some ink got on the bar.
Try taking a clean lintfree rag dampened with rubbing alcohol and clean the bar. This may have to be repeated a number of times to get the foreign matter off the bar and the ink carriage.
Let me know if this helps. iF it does not we can try something else.
Thanks.
You can try to clean out the printer check to see if there is any paper jammed in it somewhere
Then realighn the printer cartridges and run a test page.
Make sure that the paper tray is not overloaded
It is a carriage error.
Most times this is a serious error that requires a Canon tech to fix it.
Look at the carriage and see if there is something obstructing it's movement. If you recently had a paper jam, there may be some paper stuck in the path.
You should be able to move the carriage freely with the power off.
Let me know. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
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