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Error 5100 is carriage error. Carriage is printer's cartridge holder. This means that there is some problem with printer's carriage, you'll need to check the plastic stick (around 1/4" wide). Also, check for any obstructions in the printer's carrriage path ( like small bits of paper stuck under carriage or any kind of paper jam).
Turn off the printer and remove the cartridges and reseat them after cleaning the carriage's bottom area with a Q-tip.
Hi there, Service Error 5100 Cause : Movement of the Print Head Holder is blocked. Action "Clear the paper jam or foreign object that is preventing the Print Hed Holder from moving, cancel printing from your computer, then turn off the machine and turn it back on again.
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You will should be able to find information on that error for your printer by entering "error 5100" without quotes in the search box here. Then press Search. Then choose result 1 and follow the steps. Each step will have more detail available by click that steps link.
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OK. It sounds like there's something on the carriage bar restricting the movement of the ink carrier. Perhaps some ink got on the bar.
Try taking a clean lintfree rag dampened with rubbing alcohol and clean the bar. This may have to be repeated a number of times to get the foreign matter off the bar and the ink carriage.
Let me know if this helps. iF it does not we can try something else.
It is a carriage error.
Most times this is a serious error that requires a Canon tech to fix it.
Look at the carriage and see if there is something obstructing it's movement. If you recently had a paper jam, there may be some paper stuck in the path.
You should be able to move the carriage freely with the power off.
Let me know. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe